Purchased a game from the microsoft store, but the store does not reflect that I have...

Hi ThaboMatlala, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Please make sure that the transaction was purchased on the correct account which is by signing in to https://account.microsoft.com/billing/orders. Once you were able to see the order stated as "completed" please perform a powercycle on your console then check again on your games and apps to download the game.

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POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

Hi PatrickPeitersen,

Thanks for replying! Did you make the purchase from the Microsoft store or via the Fortnite in-game store?

If it was from the Fortnite in-game store, then that would be in Epic Game's scope of assistance and you would need to contact them again.

If you made the purchase of the Fortnite - Dark Reflections Pack from the Microsoft Store from your Xbox
account and not via the Fortnite in-game store, then I would recommend
contacting Xbox Support directly by requesting a call back or chat so that they can look into your account directly to ensure that the purchase went through correctly.

I hope that this helps you a bit more and look forward to knowing the results.

I have a charge after purchasing online roughly 1%, of what I bought, on reflection their was a auto fill from microsoft store of my credit card as I was filling the details, are they charging me for this service?

I did purchase gold, does it not come with games included from microsoft store?

Where to see the queue of downloads for downloadable content-it is clear, with this question, I think no one has problems. But the question is that in this queue for downloads, does not appear and does not reflect the content with backward compatibility
xb360 that you want to download from the Microsoft store. Although confirmation of the completed purchase or the ability to download Trial version or Free buy is reflected after confirmation of payment from the payment card.

Free space on the console xb 1 x-enough.