Purchased a game from Microsoft Store and i cant install it

Discus and support Purchased a game from Microsoft Store and i cant install it in XBoX Games and Apps to solve the problem; Yesterday I bought Minecraft on the Microsoft app store and I can verify that I have in fact bought it, however I am unable to install it onto my... Discussion in 'XBoX Games and Apps' started by norin2107, Mar 7, 2020.

  1. norin2107
    norin2107 Guest

    Purchased a game from Microsoft Store and i cant install it


    Yesterday I bought Minecraft on the Microsoft app store and I can verify that I have in fact bought it, however I am unable to install it onto my laptop and I don't know what I can do to fix this problem. Please help.
    Thanks.

    :)
     
    norin2107, Mar 7, 2020
    #1
  2. norin2107 Win User

    Purchased a game from Microsoft Store and i cant install it

    ok so I've just had a conversation a day later and I've just realised that I don't think it was paid for but the person thought they did for a reason, so
    sorry for wasting your time and hope that it works when it is actually paid for.
  3. ThomasBennetttt Win User

    Purchased a game from Microsoft Store and i cant install it

    Yesterday I bought Minecraft on the Microsoft app store and I can verify that I have in fact bought it, however I am unable to install it onto my laptop and I don't know what I can do to fix this problem. Please
    help. Thanks.
    I have the same problem but instead of not being able to play an Xbox 1 game, I purchased a game I thought was backwards compatible. It turns out it wasn't and now I want a refund but I don't know how to get it back?
  4. norin2107 Win User

    Purchased a game from Microsoft Store and i cant install it

    while i was doing my useless research to fix my problem i stumbled across this:

    "Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer or applicable law states that you're eligible
    for a refund."

    so im not really sure you can get a refund but check if you could
  5. norin2107 Win User

    Purchased a game from Microsoft Store and i cant install it

    i bought the windows 10 version of it
  6. denis97g Win User

    Purchased a game from Microsoft Store and i cant install it

    Are you sure you bought the pc version?
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Purchased a game from Microsoft Store and i cant install it

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