Purchased a 12 month membership using the dashboard promotion and only received $5.

Discus and support Purchased a 12 month membership using the dashboard promotion and only received $5. in XBoX Sales and Promo to solve the problem; Hey, about 2-3 weeks ago I purchased the a 12 month promotional offer giving you a certain amount of promotional credit depending on how many months... Discussion in 'XBoX Sales and Promo' started by KickinNick, Jul 15, 2015.

  1. KickinNick
    KickinNick Guest

    Purchased a 12 month membership using the dashboard promotion and only received $5.


    Hey, about 2-3 weeks ago I purchased the a 12 month promotional offer giving you a certain amount of promotional credit depending on how many months you bought. You were supposed to receive $5 for a 3 month, $10 for a 6 month and the one I payed for, $15
    for a 12 month. However I only received $5 which I have not used yet. If you wouldn't mind looking into what happened and possibly giving me the other $10. Thank you for your time.

    :)
     
    KickinNick, Jul 15, 2015
    #1
  2. KyleKiwi
    KyleKiwi Guest
    Never received 600 points for Xbox Live renewal from December.

    There was a promotion for getting 600 microsoft points for renewal Xbox Live membership that I never received my points for. According to my email for a renewal confirmation for 12 months of live I renewed on Christmas Day, December 25, 2011. I renewed using
    this promotion on the dashboard and have still not received my points.
     
    KyleKiwi, Jul 15, 2015
    #2
  3. Peech n Cream
    Peech n Cream Guest
    6 month promotional items not received

    i never received my 5 free games when i purchased the 6 month xbox live promotion on my dashboard.
     
    Peech n Cream, Jul 15, 2015
    #3
  4. BRANDON x 920 Win User

    I havent received the code for my extra 600 microsoft points

    It was a dashboard promotion and when I entered the code for the 12 months membership, it said on the dashboard that i would get 600 microsoft points as an advertisement and i would receive an email within 6 weeks with the link on for the code. thanks
  5. callum1507 Win User

    missing points

    This wad a dashboard promotion. I purchased in 28 January 12 months x box live gold with 800 points
  6. ReGaE x ScArzZz Win User

    Microsoft point reward

    Hi sorry just to add, 12 month gold was purchased with pre paid card and added through dashboard for promotion
  7. MAJOR PH Win User

    Never recieved my 600 MP for renewing my Gold membership..

    I bought a prepaid card over 3 months ago from the store and used the promotion on the dashboard to renew my gold membership, but i never received any microsoft points..Please help
  8. SaltyPrincess Win User

    5 free games with 6 Month Xbox Live Purchase

    Hello, I also purchased the 6 month gold membership on 3/30/12 and have not received the codes for the 5 free games! I have checked all e-mails and folders.
Thema:

Purchased a 12 month membership using the dashboard promotion and only received $5.

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