Purchased 3 months of XBox Gold TWICE and never received Rocket League.

Gamertag: (Changed from SepiaGazelle807)

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Location: Canada

Promo: Rocket League on Twitter

Rocket League Coming to Xbox One X

I purchased 3 months of Xbox Gold from Shoppers Drugmart and after not receiving the code on my receipt I purchased another 3 months directly on my console. I have contacted support about the issue multiple times and each time I contacted support I was assured
that I was eligible for the promo. I contacted support again today and was told to make this post, so here I am. I have attached screenshots of my interaction with support confirming that I am eligible for the promotion.

Chat 1:



Chat2:



:)

 

Purchased 3 month gold during the rocket league promotion but never received my code for the game

Purchased 3 month gold during the rocket league promotion but never received my code for the game

 

I signed up for the Rocket League Promo for the 3 month xbox live purchase in June

In June, I saw a twitter post regarding a free copy of rocket league with the digital purchase of 3 months of xbox live on the dashboard. I purchased three months of Gold expecting Rocket League as well and I still have not received my game code. Thank
you for any help you may provide in clearing up this situation.

 

I haven't recevied my Rocket League copy as well. Bought it on June 15th. Microsoft support told me to wait until July 31th for the game to appear in my account. Today is August 1st and nothing... It's really frustrating that a person buys this subscription
to play this game and after almost 2 months after still no sign of it...

 

Hey there MouseRat5,

We've resent any eligible codes to your Xbox Live Message center. Be sure to take a look
Xbox Live Messages. If you're having any issue redeeming codes you can also try

Prepaid Code Troubleshooting.

Cheers!

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