Purchased 3 months live and never got minecraft spoke to you guys 3 times now

brought 3 months live for minecraft was meant to get it on the 27th never got it messeged one guy and that chat got disconnected then messaged another guy he spoke to the gaming team? And promised me I would get it on the 31/07 which I never got, got told
i will recieve both what I still never got. Spoke to one adviser today and the only help i got was post on this chat sort your stuff out xbox

:)

 

Mincecraft + Gold deal didn't work

on my Xbox one dashboard there was a deal that said if you buy 3 months of Gold you get minecraft Xbox one edition. I clicked on the deal and purchased 3 months of gold through it. I never got a download code or anything for minecraft.

 

did not get additional 3 months free xbox live

purchased xbox live in January with an offer 3 months + 3 months free, but have been charged today for it. spoke to customer service who said i should have got an xbox mail but i do not have anything.

 

Hey BigPup345906588! We have passed this info on to the proper teams to investigate. As soon as I know more, I will be sure to post it here. Thanks!

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