Purchased 3 Months + 3 Months Free on May 8th, Have Not Received Code Yet

Discus and support Purchased 3 Months + 3 Months Free on May 8th, Have Not Received Code Yet in XBoX Sales and Promo to solve the problem; I purchased 3 months of Xbox Live Gold through my Xbox One console through a promotion in which I was supposed to receive another 3 months of Xbox Live... Discussion in 'XBoX Sales and Promo' started by MaddieTampa, Jun 24, 2018.

  1. MaddieTampa
    MaddieTampa Guest

    Purchased 3 Months + 3 Months Free on May 8th, Have Not Received Code Yet


    I purchased 3 months of Xbox Live Gold through my Xbox One console through a promotion in which I was supposed to receive another 3 months of Xbox Live Gold for free. The promotion said not to worry, that as long as the 3 months of Xbox Live Gold was purchased
    through the button that I went through to get there, that the code for the free 3 months would be sent by the end of the month. It is now almost the end of June and I still have not received the code for the free 3 months. I wanted to check in and see how
    to get this code. Thank you.

    EDIT: I contacted Xbox support through the chat, and this is where they directed me too.

    :)
     
    MaddieTampa, Jun 24, 2018
    #1
  2. speedymike22
    speedymike22 Guest
    XBOX Live Gold

    I purchased 3 months XBOX Live Gold on 2/7/2018. at the time, there was a promo for 3 free months if you purchased 3 months. The code for the 3 free months would be sent to my inbox. I have not received the code yet.
     
    speedymike22, Jun 24, 2018
    #2
  3. Haxsaw
    Haxsaw Guest
    I purchased 3 months Xbox live during E3 but I have not received my free 3 months yet

    I purchased 3 months Xbox live during E3 but I have not received my free 3 months yet
     
    Haxsaw, Jun 24, 2018
    #3
  4. HEH8ME32 Win User

    Missing 3 Month Xbox Live Gold for January PUBG Promotion? Check here!

    I purchased 2 of the 3 Months subscription under the Buy 3 Months, Get 3 Months Free promotion on 2/10/18 on xbox.com. At that time, the confirmation said that i would receive my code by 3/15/18 and that i was still within the window of time to get the free
    3 months, the end date was NOT 1/30/18. I have checked all of my email accounts as well as my Xbox message center. No codes received.
  5. JuicyFunseeker8 Win User

    why can't Microsoft support help with this problem

    The 3-month code was meant to be sent out by Email is it in your inbox?
    I too have this same issue and was told to post here after contacting support.

    Promotion was buy 3 months of gold, get 3 months free. The 3 Free months were to be received within 10 days from purchase.

    Received a code via email the following day (with no indication of how many months of fold it was for.)

    Waited 10 days, no secondary code/redemption instructions received.

    Redeeming the initial code, only gives 3 months of gold, not the 6 that stated in the promotion.

    It has been well past the 10 days since purchase, and the free 3 months is no where to be seen.

    Before it's asked, spam and junk mail has been checked. Outside of the initial purchase email/code, nothing relating to the order or promotion has been received.

    Support seems unable to help beyond telling people with this issue to post here.

    Any help would be greatly appreciated.
  6. HarryPoulton Win User

    Fortnite Promotion Not Working

    Im having the same problem, I bought 3 months xbox live on the 23rd of novmeber which was 13 days ago. It is now the 8th of december and im yet to Receive the code for the 1000 vbucks. Why haven’t I got it yet? Please help thanks!
  7. UnbeatenDJChris Win User

    NO CODE FOR GROOVE MUSIC EXTRA 3 MONTHS

    I am in Canada it was an offer through my dashboard towards the end of July so I don't have the link but it was a buy 1 month of microsoft groove and get the next 3 months free but I am yet to receive the code for my 3 months.
  8. NicholasMaguire Win User

    Groove music 3 months

    I also have not received my code. I purchased on July 26 with the buy 1, get 3 months free link and nothing haven't received anything.
Thema:

Purchased 3 Months + 3 Months Free on May 8th, Have Not Received Code Yet

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