Purchased 3 month Gold during Minecraft promotion and haven't received my code

Discus and support Purchased 3 month Gold during Minecraft promotion and haven't received my code in XBoX Sales and Promo to solve the problem; Like the title says. I made this purchase on July 16, promotion said I'd receive a code for Minecraft through my messages. I have not received... Discussion in 'XBoX Sales and Promo' started by xxMr Anarchyxx, Aug 3, 2017.

  1. xxMr Anarchyxx
    xxMr Anarchyxx Guest

    Purchased 3 month Gold during Minecraft promotion and haven't received my code


    Like the title says. I made this purchase on July 16, promotion said I'd receive a code for Minecraft through my messages. I have not received anything.

    :)
     
    xxMr Anarchyxx, Aug 3, 2017
    #1
  2. colinelliot
    colinelliot Guest
    Purchased 12 months of XBL gold for the free Minecraft promotion, still haven't received a code

    Purchased 12 months of XBL gold for the free Minecraft promotion, still haven't received a code
     
    colinelliot, Aug 3, 2017
    #2
  3. colinelliot
    colinelliot Guest
    Purchased 12 months of XBL gold for the free Minecraft promotion, still haven't received a code

    Purchased 12 months of XBL gold for the free Minecraft promotion, still haven't received a code
     
    colinelliot, Aug 3, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Purchased 3 month Gold during Minecraft promotion and haven't received my code

    Hey xxMr Anarchyxx! We have passed this info along to the proper teams to investigate. As soon as we know more, I will be sure to post it here. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Aug 4, 2017
    #4
  5. Mister Cizl Win User

    Purchased 3 month Gold during Minecraft promotion and haven't received my code

    Hey xxMr Anarchyxx! We have passed this info along to the proper teams to investigate. As soon as we know more, I will be sure to post it here. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. Mister Beep Win User

    Bought 3month gold still not received minecraft

    Hey there,

    Did you purchase Xbox Live Gold through the Minecraft + Gold page through the Xbox One dashboard, or did you purchase a 3 Month Xbox Live Gold pre-paid code and redeem it? If you redeemed and Xbox Live Gold code, unfortunately you will not qualify for this
    promotion. To qualify for this promotion, 3 Months or 12 Months of Xbox Live Gold must be purchased through the Minecraft + Gold promotion page directly through the Xbox One console with a credit card on file.

    Keep us posted!
  7. Mister Beep Win User

    i bought 3 month gold and i didnt get a minecraft code by 31/7/2017

    Hey there,

    Did you purchase Xbox Live Gold through the Minecraft + Gold page through the Xbox One dashboard, or did you purchase a 3 Month Xbox Live Gold pre-paid code and redeem it? If you redeemed and Xbox Live Gold code, unfortunately you will not qualify for this
    promotion. To qualify for this promotion, 3 Months or 12 Months of Xbox Live Gold must be purchased through the Minecraft + Gold promotion page directly through the Xbox One console with a credit card on file.

    Keep us posted!
  8. Mister Cazador Win User

    3 months xbox live

    Hi there bardockssj2, thanks for reaching out.

    We're afraid if you did not receive a code for the additional three months of Xbox Live Gold for this promotion, it indicates that you did not purchase the original three months of Gold during the offer window and we won't be able to send a code.
  9. Ryno Jnr Win User

    Not received Free 3 months Xbox Live Gold Promotion code

    Hey there ! Thanks for reaching out to us.

    In regards to this promotion of buying 3 months of Xbox Live Gold then receiving 3 months at a later date, were there any specific instructions in the terms of conditions for this offer? Do you recall a specific time frame on when you would receive these
    3 months of Xbox Live Gold?

    Also, do you happen to recall the name of this promotion?

    Be sure to keep us posted!
    that was the promo... Buy 3 months Xbox Live Gold then get 3 months extra for free... But i haven't received any codes... even after my subscription i bought expired last week!!
Thema:

Purchased 3 month Gold during Minecraft promotion and haven't received my code

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