Purchase

Discus and support Purchase in XBoX on Consoles to solve the problem; I cant see my Xbox One S purchase history, and I lost the money from my account? 1119fec7-0000-4549-989a-145c6100b830 Discussion in 'XBoX on Consoles' started by PilarDiamond60, Mar 23, 2018.

  1. PilarDiamond60
    PilarDiamond60 Guest

    Purchase


    I cant see my Xbox One S purchase history, and I lost the money from my account?

    :)
     
    PilarDiamond60, Mar 23, 2018
    #1
  2. Therage79
    Therage79 Guest
    Purchasing on Xbox One

    Random question, but I have some money left in my online balance...but only a few ££ so not enough to buy a full game etc.

    Do I have to top this up first using MS points or gift cards, or can I spend the remaining balance and just pay the difference direct from a card?

    Cheers?
     
    Therage79, Mar 23, 2018
    #2
  3. Xx529BlAcKbOyxX
    Xx529BlAcKbOyxX Guest
    Purchase game not purchase

    It will be in your download history
     
    Xx529BlAcKbOyxX, Mar 23, 2018
    #3
  4. Mister Getafix
    Mister Getafix Guest

    Purchase

    Heya!

    When you sing into your
    commerce page     you see nothing at all?

    Could you describe exactly what happened step by step?

    post back and we will do our best to help troubleshoot, but you may want to reach out to the
    chat team as they will have more tools for assisting with billing issues.
     
    Mister Getafix, Apr 1, 2018
    #4
  5. Smwutches Win User

    Purchase game not purchase

  6. Xx529BlAcKbOyxX Win User

    Purchase game not purchase

    It will be in your download history
  7. StuartATrueRed Win User

    Purchasing

    HI, that's right, if you are trying to purchase the game using either xbox.com or the Xbox One, then you cannot use the money from your Microsoft Account. If you purchase the game using a Xbox 360 instead, then you can use the money from your microsoft
    account.
  8. anneO Callaghan Win User

    Purchasing

    Hi thanks for getting back to me I have 500 points but I am unable to spend them on Fifa2012 packs , I have cleared cache , data rebooted as advised by one of your team but nothing works? I am afraid to but more Microsoft points incase I wont be able to
    purchase with them .
  9. Mister Darcy-9112DFB Win User

    Purchasing

    Greetings, KILLER KYLE57. Can you clarify your situation a bit? I'm not sure I understand exactly what you are trying to accomplish. Any extra information you can provide about the error messages you may be seeing or troubleshooting steps you have taken
    would be very much appreciated. Thanks in advance!
Thema:

Purchase

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