Purchase without confirmation

Last Saturday I went to the Xbox Gold Game Pass and pressed the thing that after pressed it will show your billing information (?) and some stuff about what you're gonna buy. Then at that point when the tab was still up but I have not confirmed it yet, a
friend invited me into a game, so I accepted then a few moments later apparently it went through without my confirmation. I did get charged and everything.

:)

 

Purchase without Confirmation e-mail.

Hi there,

I think the best thing to do is to contact Xbox Support or Microsoft Store support, depending on where you actually bought the accessory.

I don't think anybody in the forums here is able to answer the question

To contact Xbox Support use:
support.xbox.com/contact-us

 

Purchase without Confirmation e-mail.

Hello, I ordered an accessory from xbox.com and paid it with my credit card.

It's been almost a week already and I still haven't received any confirmation email. I checked and all my contact information is correct.

Everytime I check my account, it says "Payment in progress".

I have the receipt, shouldn't the payment have been approved by now?

And also, How can I track my order? I really want to have an Idea of when my order will arrive.

Thanks! All the best.

 

If you're looking for a refund, you'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support