Purchase without Confirmation e-mail.

Hello, I ordered an accessory from xbox.com and paid it with my credit card.

It's been almost a week already and I still haven't received any confirmation email. I checked and all my contact information is correct.

Everytime I check my account, it says "Payment in progress".

I have the receipt, shouldn't the payment have been approved by now?

And also, How can I track my order? I really want to have an Idea of when my order will arrive.

Thanks! All the best.

:)

 

Have not received 800 points

I have rechecked everything. One got a confirmation e-mail of the purchase.

 

E-Mail Confirmation

Hello HypeOn99,

We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.

 

Hi there,

I think the best thing to do is to contact Xbox Support or Microsoft Store support, depending on where you actually bought the accessory.

I don't think anybody in the forums here is able to answer the question

To contact Xbox Support use:
support.xbox.com/contact-us