Purchase Unavailable

Discus and support Purchase Unavailable in XBoX Sales and Promo to solve the problem; I purchased Battlefield™ 1 Early Enlister Deluxe Edition and have not received a redemption code. It shows "successful" on my account and nobody with... Discussion in 'XBoX Sales and Promo' started by VulturousRex4, Oct 17, 2016.

  1. VulturousRex4
    VulturousRex4 Guest

    Purchase Unavailable


    I purchased Battlefield™ 1 Early Enlister Deluxe Edition and have not received a redemption code. It shows "successful" on my account and nobody with tech support can offer me an support in getting this downloaded on the Xbox One. I was told to search the
    store on my Xbox, the only option it shows is to purchase the game, which I have already done.

    I have now been directed here and assured this will be handled right away.

    :)
     
    VulturousRex4, Oct 17, 2016
    #1
  2. leiz2
    leiz2 Guest
    when the xbox live gold will be active after i buy gold on xbox one?

    also, i checked support.xbox.com about my live status, display as below:

    ++++++++++++++++++++++++++++++++++++++++++++++++++

    Xbox Live Status

    Services

    Purchase and Content UsageStatus Unavailable

    Social and GamingStatus Unavailable

    TV, Music and VideoStatus Unavailable

    WebsiteStatus Unavailable

    Xbox Live Core ServicesStatus Unavailable

    Games

    Normal

    All games are operating normally.

    ++++++++++++++++++++++++++++++++++++++++++++++++++
     
    leiz2, Oct 17, 2016
    #2
  3. CaptainMcMannus
    CaptainMcMannus Guest
    Digital copy of Far Cry 4 Unavailable

    Yup, same here. Digital purchase and showing "unavailable".
     
    CaptainMcMannus, Oct 17, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Purchase Unavailable

    Hey VulturousRex4 -

    Sorry to hear about the issue. Where did you purchase the game from? Knowing this will help us figure out the next steps. Purchase Unavailable :)

    Thanks!
     
    Miss Bijoux, Oct 18, 2016
    #4
  5. Miss Bijoux Win User

    Purchase Unavailable

    Hey VulturousRex4 -

    Sorry to hear about the issue. Where did you purchase the game from? Knowing this will help us figure out the next steps. :)

    Thanks!
  6. leiz2 Win User

    when the xbox live gold will be active after i buy gold on xbox one?

    also, i checked support.xbox.com about my live status, display as below:

    ++++++++++++++++++++++++++++++++++++++++++++++++++

    Xbox Live Status

    Services

    Purchase and Content UsageStatus Unavailable

    Social and GamingStatus Unavailable

    TV, Music and VideoStatus Unavailable

    WebsiteStatus Unavailable

    Xbox Live Core ServicesStatus Unavailable

    Games

    Normal

    All games are operating normally.

    ++++++++++++++++++++++++++++++++++++++++++++++++++
  7. Dustin Porter Win User

    I can't purchase F.E.A.R. and F.E.A.R. Files on the Xbox store.

    And now F.E.A.R. 3 is unavailable to purchase. It was purchasable before IIRC. *sighs in disbelief*
  8. CaptainMcMannus Win User

    Digital copy of Far Cry 4 Unavailable

    Yup, same here. Digital purchase and showing "unavailable".
  9. L4c3rd4 Win User

    Game Unavailable (to purchase)

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey JonathanRowe, how are you today? Hope you're well.

    Yes, actually, some games, Mortal Kombat 2011 and Mortal Kombat vs. DC Universe included, are indeed not available in the store right now, but we believe this is just temporary, since both tittles entered the BC (back compatible) list.

    Since it's a temporary issue, I advise you to wait for a little while and then check back again later. :)
Thema:

Purchase Unavailable

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