Purchase problem

Discus and support Purchase problem in XBoX Games and Apps to solve the problem; It says sorry that's as many as I can have. what does that mean when trying to purchase a xbox live membership. c3d0c044-4787-4916-98f9-06b81b48c3da Discussion in 'XBoX Games and Apps' started by Master Medic37, Mar 5, 2015.

  1. Master Medic37
    Master Medic37 Guest

    Purchase problem


    It says sorry that's as many as I can have. what does that mean when trying to purchase a xbox live membership.

    :)
     
    Master Medic37, Mar 5, 2015
    #1
  2. AnarcrisT
    AnarcrisT Guest
    Purchase Problem

    So awhile back I purchased Banjo Kazooie in the XBLA. My account was later suspended but my arcade games could not be played on a different account even though I downloaded them to my hard drive. Is there any way to receive this game again without purchasing
    it a second time? Thanks.
     
    AnarcrisT, Mar 5, 2015
    #2
  3. XxHAKAMARUxX
    XxHAKAMARUxX Guest
    Purchase problem

    Hi

    I can not buy skate 3 on the xbox market. Help me please
     
    XxHAKAMARUxX, Mar 5, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Purchase problem

    Gold membership will only stack to a maximum of 36 months (3 years). If the type of membership that you are trying to add exceeds that amount you will not be able to add it.
     
    onyxishere, Mar 7, 2015
    #4
  5. davemcfly85 Win User

    Problem purchasing.

    since you bumped a year old thread i am almost 100% sure it is
  6. Smwutches Win User

    Problem purchasing.

    It's some sort of billing issue. Go to billing.microsoft.com and make sure all of your information is correct and up to date. If you can't fix it there, call support and talk to billing and they will help you sort it out.
  7. WPAK Win User

    Purchase Problems

    Hi there,

    Puchaseing errors are usually caused by issues on the account itself. Be sure to check your billing information at
    http://billing.microsoft.com and
    http://account.microsoft.com/services     for any outstanding amount issues. After that try purchasing on both xbox console and via xbox.com/redeemcode

    Also check that account, console and store region match, using different regions van cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    http://support.xbox.com/contact-us
  8. Mister Beep Win User

    Purchasing problem

    Hey ryanmark08,

    Sincere apologies to hear about the issue. Unfortunately since this offer has ended, you'll need to purchase at the price it is currently listed at. We are unable to make any price changes.

    Thank you for posting!
  9. choppyseize Win User

    Purchase problem

    There is a purchase and content usage alert up currently. It's probably related to that. You may just have to wait it out a bit. You can check the current status here

    xbox-live-status
Thema:

Purchase problem

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