Purchase problem in the store (in the game)

Discus and support Purchase problem in the store (in the game) in XBoX on Consoles to solve the problem; Hi. I live in Japan. I cannot purchase (credit card) it in the store in the game* after February. A settlement screen performs a blackout and cannot... Discussion in 'XBoX on Consoles' started by ClassicStyle88, Apr 5, 2017.

  1. ClassicStyle88
    ClassicStyle88 Guest

    Purchase problem in the store (in the game)


    Hi.

    I live in Japan.

    I cannot purchase (credit card) it in the store in the game* after February.

    A settlement screen performs a blackout and cannot purchase it.

    I was able to purchase before February.

    Please fix it early.

    *Forza Motorsport, Warframe, etc.

    :)
     
    ClassicStyle88, Apr 5, 2017
    #1
  2. onyxishere
    onyxishere Guest
    onyxishere, Apr 5, 2017
    #2
  3. Eaxis
    Eaxis Guest
    Store purchase problem

    It was released in the EU (where I am) and Japan, so it shouldn't be a region problem, but it's a while since it was released so something might've changed on the back-end.
     
    Eaxis, Apr 5, 2017
    #3
  4. onyxishere
    onyxishere Guest

    Purchase problem in the store (in the game)

    Sorry to hear it. If you are having issues with billing you'll need to call phone support for more assistance. Please click this link to get the number for your region Customer Support
     
    onyxishere, Apr 5, 2017
    #4
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Purchase problem in the store (in the game)