Purchase of used XBox One game tells me I don't have rights

Discus and support Purchase of used XBox One game tells me I don't have rights in XBoX Games and Apps to solve the problem; Why, when I just purchased a copy of an XBox One game from someone in my neighborhood, does it say that I don't have rights to the game and have to... Discussion in 'XBoX Games and Apps' started by Meliphar, Jun 7, 2020.

  1. Meliphar
    Meliphar Guest

    Purchase of used XBox One game tells me I don't have rights


    Why, when I just purchased a copy of an XBox One game from someone in my neighborhood, does it say that I don't have rights to the game and have to download it from the Microsoft Store? I've seen a bunch of stuff online about how you should be able to
    resell games on physical media but there is nothing indicated about having to do anything to transfer the rights or anything like that. What am I missing?

    :)
     
    Meliphar, Jun 7, 2020
    #1
  2. MrAltissimo Win User

    Purchase of used XBox One game tells me I don't have rights

    So i actually experienced this today but signing out and signing back in fixed it.
  3. Bandido1508 Win User

    Purchase of used XBox One game tells me I don't have rights

    This has to do with DRM or digital rights management. If you have the disc this is your proof of ownership. With the disc in their possession anyone can play the game it shows ownership. But only the one person with the disc can play at one time. With
    digital media it is different, the account that purchased the digital media is the owner. In some circumstances (Home Xbox) it can be shared but it can never be transferred to another account. Make sure the disc is a valid working disc for the Xbox one.
  4. XBF Aicha T Win User

    Purchased game but says I don't have the right to play it

    Hello @Crypito, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    I highly recommend following the troubleshooting steps here:

    After each step try to see if the issue is fixed!

    First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm.

    Then, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2 to 3 minutes before plugging it back in and turn on the Xbox.

    If the issue persists, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

    If the issue persists, please try to check you games in the order games history in this following website : Microsoft account | Home

    If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  5. Commando Hawk Win User

    Purchased game but says I don't have the right to play it

    I also have the same issue with Elder Scrolls Online, I tried to reinstall it rather than what was suggested above but it's no longer in my games & Apps whatsoever & it won't let me reinstall from the store either ?
  6. MasterCoop07 Win User

    Refunding an Xbox Live Gold Code

    So i used a code for xbox game pass for one month and whn i tried to play a game i couldn't because my xbox is telling me i don't have gold.
Thema:

Purchase of used XBox One game tells me I don't have rights

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