기프트 카드 잔액으로 인한 상품구매 (Purchase of goods due to gift card balance)

Hello there!

Concerning your inquiry on why said purchases are not completing with your account would best be handled by our
customer support team as our forums community does not carry the tools necessary for reviewing/investigating this matter.

Please attempt to reach out to our phone support or live chat teams to further be assisted with this matter and let us know how this goes, and if there was anything else that we could do for you.

Best wishes!

Microsoft 기 지원부에 문의하십시오.

지불을 처리 수 ​​없습니다.

Translation:

Please contact technical support.

Can not process payment

mcreloduxk6t + VRV.28

2018/12/23 - 04:21:22 UTC

I added an account using a Turkey gift card.

However, you can not purchase goods in Turkey with your account balance.

During the purchase, the purchase process will be terminated with the phrase 'Get Microsoft support.' I wonder why the purchase process is not complete. Help

Hey Cools thanks for taking the time to bring this inquiry to us!

Just so we are on the same page we would like a bit more information on this matter, the gift card is out of region but when you try and redeem it the card says to contact us? To make a payment go through the
Microsoft account and try it on there. Give it a shot and let us know how it goes!

You will need to pay past due balance before you can purchase a new subscription. This must be done by credit card, or PayPal. You also cannot purchase a new subscription using your account balance. If you want to use a gift card you must purchase a gift
card that is specifically for a 3mo, 6mo or year subscription.

Gift cards cannot be used to purchase gift cards. The Microsoft account balance is essentially the same as a gift card since funds typically come from Xbox gift cards.