Purchase of Bordelands 2 The handsome edition.

GuineverAzevedo · Jun 9, 2020

I bought bordelands 2 and apparently coast I bought the item by the store from microsoft by my pc, but when I went to buy the game, apparently it worked but when I looked it is not in my library ... Could someone help me, please...

Edit: I also looked at the shopping history and there's nothing there. Please help me...

:)

XBF Brad A

Hi Guinever,

Thanks for reaching out to the forums. We understand you have a question on a purchase. We first recommend to check the profile signed in on the Microsoft store to see if it the same one as you want the game on. If unable to find the purchase, you may want
to request a call from support for further assistance.

When you go to Contact Us,follow these steps to request a call from support:

Step 1 ----click on Contact us
Step 2 ----under what you having trouble with select Subscriptions & billing
Step 3-----under what is the issue I can't redeem a code then hit next

Step 4 ----scroll down to select request a call

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Hope this helps.

Brad

Villarino

Skyrim, Bordelands 2 and the witcher 3!

Pandasaur cx

Well, Borderlands 2 is not backwards compatible. So to play it on Xbox One you'd need the Handsome Edition of the game.

xxxTIMBURYxxx

The Commander Lilith & the Fight for Sanctuary DLC is not included in The Handsome Collection. You will have to purchase this separately.

"Commander Lilith & the Fight for Sanctuary will be available for free to all owners of Borderlands 2 and Borderlands: The Handsome Collection until July 8 at 06:59:59 UTC (11:59:59 PDT). Requires Borderlands 2 or Borderlands: The Handsome
Collection to play."

Mythus CZ

Bordelands 3, looking foward to it cause I played 1 and 2 and really enjoyed that..

Purchase of Bordelands 2 The handsome edition.