Purchase not recognised?

Discus and support Purchase not recognised? in XBoX Games and Apps to solve the problem; I recently tried to purchase Alien Invasion for Worms Battlegrounds. The payment was successful and I recieved email confirmation. However, the... Discussion in 'XBoX Games and Apps' started by OoGREG0RYoO, Feb 3, 2015.

  1. OoGREG0RYoO
    OoGREG0RYoO Guest

    Purchase not recognised?


    I recently tried to purchase Alien Invasion for Worms Battlegrounds. The payment was successful and I recieved email confirmation. However, the installation stopped repeatedly at 99%, so I tried to uninstall and reinstall. When attempting to reinstall through
    the store, I was prompted to buy the DLC again for £3.99?

    Please explain and help me fix this! Thanks!

    :)
     
    OoGREG0RYoO, Feb 3, 2015
    #1
  2. Xx529BlAcKbOyxX
    Xx529BlAcKbOyxX Guest
    Purchase game not purchase

    It will be in your download history
     
    Xx529BlAcKbOyxX, Feb 3, 2015
    #2
  3. DeLonePineapple
    DeLonePineapple Guest
    Purchase game not purchase

    I purchase The Wolf Among Us and while it was downloading i accidently press cancelled download so i went to download it again but it cost money again so i went to my recent downloads and its there but it still costs money. i only had 5$ when i bought it
    so now i cant buy it again
     
    DeLonePineapple, Feb 3, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Purchase not recognised?

    Sorry to hear it. To try and redownload the item head to My Games & Apps and scroll right until you see Ready To Download. The item should be listed there.

    If you continue to have issues with the item then you should contact phone support for more assistance. If you live in North America dial 1-800-469-9269
     
    onyxishere, Feb 3, 2015
    #4
  5. onyxishere Win User

    Purchase not recognised?

    Sorry to hear it. To try and redownload the item head to My Games & Apps and scroll right until you see Ready To Download. The item should be listed there.

    If you continue to have issues with the item then you should contact phone support for more assistance. If you live in North America dial 1-800-469-9269
  6. MikeLandon2 Win User

    Migrated minecraft account missing purchase

    I have the same issue, purchased game not recognised after account conversion
  7. MattGarrad Win User

    I had the XBOX one X ,about 70 games in the cloud how do I get them back?

    Log in with your gamertag and simply redownload. It will recognise that you've previously purchased them.

    Matt
  8. ActualAr Win User

    Game trial

    Did you purchase the full version using the same account as the one you had the trial on? Maybe it needs a little while to recognise the update to reflect your purchase?
  9. aXs Dalton Win User

    i cant download rezurrection pack 4 for call of duty black ops

    Basically what the above says ^

    You need to purchase the downloadable content from your region or your console WILL NOT recognise it.
Thema:

Purchase not recognised?

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