Purchase Issue

Discus and support Purchase Issue in XBoX Games and Apps to solve the problem; I purchased Destiny 2: Forsaken Legendary Collection which states it has the following with it. The addons show as installed but in game I am prompted... Discussion in 'XBoX Games and Apps' started by Digg3r1973, Aug 17, 2018.

  1. Digg3r1973
    Digg3r1973 Guest

    Purchase Issue

    Digg3r1973, Aug 17, 2018
    #1
  2. SLAPxJOHNSON
    SLAPxJOHNSON Guest
    purchase issue

    Hi there,

    I wanted to purchase gears of war 3 season pass to join my friends on the new map packs so I clicked on game market place from gears of war 3 menu. I downloaded the first thing the came up thinking it was the season pass in reality, I downloaded the game
    on demand which i personally feel shouldn't even be in that menu! Once finished downloading I figured the map packs were downloaded to my suprise they were not I imediatly returned to game marketplace and realized I had dowloaded the game. I then phoned xbox
    support going through three reps I had figured that my issue would be easily resolved and i would be refunded but I wasn't because of licensing issues, which I might add there should be away to resolve that issue, as well as the full game should be under ***
    ondemand not *** extras! So I then took to a manager explaning the mistake I had made. And understood the licensing agreement, then I figured the least that microsoft could do would be refund me the cost of the season's pass for gears of war 3 and I was then
    told it was to expensive!!! Might I add i've never in the six years i've spent with microsoft not had an issue un resolved. I've spent thousand of dollars to this billion dollar organization as well I was a very proud advocate and xbox owner/ technician for
    xbox. Until this moment, the only thing I was offered was 1 month xbox live - 8.99$. compared to the 70+ dollars I just spent. I purchase xbox live every since i've owned an xbox, plenty of add-ons, and a few games as well. I feel very unsatisfied and un appreciated
    for the loyalty i've shown to microsoft throught the years!
     
    SLAPxJOHNSON, Aug 17, 2018
    #2
  3. JCP07
    JCP07 Guest
    Purchase issue

    Sorry im new to this Xbox forum and im not familiar with lay out and I just saw Purchase issue so i i'll try their. But many thanks for the heads up and I know for next time to create my own thread/s.
     
    JCP07, Aug 17, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Purchase Issue

    Most likely they won't show in game until they've been released next month.
     
    Smwutches, Aug 17, 2018
    #4
  5. Digg3r1973
    Digg3r1973 Guest
    Fourth reinstall fixed the first two expansions, time to wait for the next expansion release.
     
    Digg3r1973, Nov 2, 2018
    #5
  6. JCP07 Win User

    Purchase issue

    Sorry im new to this Xbox forum and im not familiar with lay out and I just saw Purchase issue so i i'll try their. But many thanks for the heads up and I know for next time to create my own thread/s.
  7. HassanB Win User

    Purchase issue

    Happy Wars is a free to play game it doesn't have a "trial" it's just the full game that's available for free.... Don't know what issue you're experiencing but it's not related to this thread
    so please make your own thread in regards to your specific issue.

    Thank You.
  8. JCP07 Win User

    Purchase issue

    Hi I was skimming through my games market place on friday night and decided to try the trial for Happy Wars so i'd clicked on "Get trial now" and downloaded it. Then as i was playing it an achievement popped up and thought hang on something is not right
    here so I checked my last purches online and noted that it took my MS Points just for selecting Get trial now. Now at the time its was the only opition avilable they was no see full game or unlock full game just Get trial now which think is either a con or
    an error on thier part. If any one has had this or encounted this problem before and/or know to solve it please let me know.
  9. HassanB Win User

    Purchase issue

    You can try contacting phone support, but they are limited to what they can do for FIFA points when they have absolutely no control over the points they add from EA's points system.
  10. Gunn3rrB0y Win User

    Purchase issue

    @Hassassinade, i've done that and they said I needed to contact Microsoft for the problem.
Thema:

Purchase Issue

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