Purchase history

Discus and support Purchase history in XBoX Sales and Promo to solve the problem; I need some help figuring out what was bought on my xbox. Its not showing up on my xbox, but my phone says something was bought... Discussion in 'XBoX Sales and Promo' started by ShadowLink567, Oct 5, 2018.

  1. ShadowLink567
    ShadowLink567 Guest

    Purchase history


    I need some help figuring out what was bought on my xbox. Its not showing up on my xbox, but my phone says something was bought

    :)
     
    ShadowLink567, Oct 5, 2018
    #1
  2. daniellemason-botsford
    daniellemason-botsford Guest
    Purchase History

    You can redownload anything from the download history, as long as that game publisher has said yes to it still being up on the servers for it to be downloaded. The customer service rep you spoke to was correct on where to go.. But, if that company says no
    to it being up on our servers, or takes it down from theirs.. No one would be able to get it to download for you.
     
    daniellemason-botsford, Oct 5, 2018
    #2
  3. JB392
    JB392 Guest
    Purchase History

    Is there a way to see, print , and queue my purchase\download history from Xbox.com? Thank you very much.
     
    JB392, Oct 5, 2018
    #3
  4. XBF Lance J
    XBF Lance J Guest

    Purchase history

    Hey ShadowLink,

    To view your full purchase history, please head over to our Xbox Purchase History site. You will
    be asked to sign in using your Microsoft Account email and password.
     
    XBF Lance J, Oct 5, 2018
    #4
  5. daniellemason-botsfo Win User

    Purchase History

    You can redownload anything from the download history, as long as that game publisher has said yes to it still being up on the servers for it to be downloaded. The customer service rep you spoke to was correct on where to go.. But, if that company says no
    to it being up on our servers, or takes it down from theirs.. No one would be able to get it to download for you.
  6. KNUCKLE HE4D 69 Win User

    Purchase history

    That's same site I was originally directed to, through xbox.com!
  7. Alliance United Win User

    Purchase history

    Hello,

    Sorry for the issue you are having. Can you try to retrieve your purchase history from Microsoft's billing site:

    commerce.microsoft.com/.../Transaction

    At times if you have ever changed Microsoft Accounts that were linked with your Xbox Profile, those don't always transfer to the new Microsoft Account as most tings are Microsoft Account locked. If you need to retrieve from a certain date or from even further
    back and still are not able to get to that specific year. Xbox Billing Support would be able to pull all that information for you. You can chat with Xbox Support anytime here:
    support.xbox.com/.../contact-us

    Happy Gaming! :)
  8. Lance Cai MSFT Win User

    purchase history

    Hi Lupson,

    Since this issue is about the games and game adds, I'll help you move the correct the category to let you get dedicated assistance.

    Thanks,

    Lance
  9. Tormaz Win User

    Purchase history

    Hello!

    There is no way to delete your purchase history from your account.
Thema:

Purchase history

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