Purchase History Fail preventing in-game downloads.

I am in Limbo, with one service saying I have the game installed and another saying I don't own it.





:)

 

Games With Gold : No Sufficient space

Go through with the purchase on the console, confirm it, and it will obviously fail because of insufficient space.

However, the game will have been added to your Download History (Settings>Account>Download History or
live.xbox.com/.../history) so you now own it and from there you can re-download at ANY time, at no charge, for instance when you have enough storage space to actually complete the download.

Hope that helps you. Let us know how you get on.

 

Purchased Doom back in 2010, now XBLMP prompts me to buy it over again

There are two places you can find your previous purchase. Either your download history by going to Settings/Account/Download History or purchase history by going to Settings/Account/Purchase History. You can also find your purchase history on www.xbox.com
after you are logged in by clicking on My Account/Manage Devices/Xbox 360 Purchase History and start the download here and the next time you turn on your console it will start the download.

Sometimes games are re-released and it requires you to access the original copy in order to re-download it without having to re-purchase it.

I hope this helps.

 

here is the other jpeg.

 

Ironically, when I try to re-redeem my codes, GFWL acknowledges that they have been used before. What it is not recognizing is that I am the one that used them before. Note in the 2nd JPEG, I purchased this game with all the DLC on 19-Dec-11. I would like,
please, to see GFWL's database adjusted reflect my valid ownership so this barrier could resolve itself.

 

Hey there AlabasterBlue -

Specifically, what content is it that you are experiencing issues installing? And if you still have the codes, are they Steam tokens or GFWL tokens? If the latter, could you message them to me via the 'Message' button down below so we can look into it?

Thanks!

 

Hey Alabaster -

Thanks for the codes and info, much appreciated. I double checked all the codes you gave me and can see that you've redeemed most of them on this account - which is good! Can you try redeeming the Dog Breed code for me though please? Be sure you're signed
into your AlabasterBlue account when you do try.

Could you send me a screenshot of your dxdiag please? We're trying to gather as much information to be sure we have a big picture to work with.

Keep us posted!

 

I did retry this and here is my results.

 

Thank-you. And as requested my dxdiag report:

 

Thanks for the screenshot! That helps.

So...Let's try installing everything from scratch. From your "Programs and features" on your Windows 10 PC, uninstall Fable III, the GFWL Client, and the Redistributable. Then, to reinstall, follow the instructions provided in >>this
Steam thread<<. Follow the instructions exactly as provided! If you have compatibility issues, check out >>this Steam thread<< and again,
follow the steps *exactly* as provided.

Based on the replies in those threads, that appears to resolve the issue for people so I'm crossing my fingers it works.

Keep us posted!

 

Okay.

1. Delete Local Content for Fable III (I did this thru Steam interface itself)

2. Uninstall GFWL and Redistrubutable (did this thru Apps and Features of Windows 10)

3. Reboot system.

4. Reinstall Fable III (thru Steam. long wait. large download)

5. Redownload gfwlivesetup.exe and run. (it ended up being gfwlivesetup(2).exe as I neglected to delete the previous two attempts.)

6. Open GFWL and sign in under my .live e-mail account with all my previously earned achievements and attempt to find purchase history. (Fail)

7. Run Fable for the first time and see no compatibility issues to combat. (Game requested I close the game to download an update to the GFWL client built into the game itself.)

8. Closed Fable III (update goes into automatic run, forces closing of open GFWL of step 6 to continue.)

9. Relog into Fable check the ingame download room. (Find same error as I've always had).

10. Write up this comment.

11. Close Fable III down as I await a reply.

= Again. Thank-you for your continued support.

 

When you uninstalled Fable III initially, did you verify that everything Fable related was uninstalled properly before attempting the steps?

Don't go through Apps & Features, you want to go through Programs & Features. Also where did you download the GFWL .exe file? Was it through Steam? If so, you'll want to use >>this
one<< - The Steam version is outdated and that link is the most recent one.

I know some of this seems redundant but we're really trying to be sure we cover all the bases here.

 

Verify how exactly?

Today I repeated the process and made sure I used Apps and Features to uninstall Fable III and set the gfwlivesetup.exe to run in Windows 7 compatibility.

This created an extra step of downloading separately the files wllogin_32.msi and wllogin_64.msi

Irregardless, I have the same problem.

 

Okay. So, to clarify for myself, the thought is that because I am using Windows 10 64 bit that we are thinking it is an issue with GFWL not being compatible with my current operating system?