Purchase gold screen popping up even though I have gold

Discus and support Purchase gold screen popping up even though I have gold in XBoX Games and Apps to solve the problem; Just downloaded overwatch, everytime it comes to the press A to play screen I press A and then it redirects me to purchase Xbox gold. I already have... Discussion in 'XBoX Games and Apps' started by Luna0096, Nov 20, 2017.

  1. Luna0096
    Luna0096 Guest

    Purchase gold screen popping up even though I have gold


    Just downloaded overwatch, everytime it comes to the press A to play screen I press A and then it redirects me to purchase Xbox gold.

    I already have gold which works with other games and it is recognized on my profile.

    I have removed my account from my Xbox then added my user back. I've hard restarted my Xbox and nothing seems to change the issue. Im trying to avoid redownloading overwatch because I have **** internet.

    Any advice ?

    :)
     
    Luna0096, Nov 20, 2017
    #1
  2. stevencain
    stevencain Guest
    March Games With Gold Issue

    I have been unable to download Trials of the Blood Dragon this month. It says that the game is free with gold but will not allow me to download the game even though my gold subscription is current and I was able to download the other game without any issue.
    When I try to download Trials, it keeps popping up the screen for me to pay to purchase the game.
     
    stevencain, Nov 20, 2017
    #2
  3. Got gold but it keeps saying i need gold for something

    i put in my 25-digit code for 1 month of gold and I went to play online and it keeps popping up this same screen over and over saying you need gold for this
     
    SillyMarlin5248, Nov 20, 2017
    #3
  4. CrazY1985
    CrazY1985 Guest

    Purchase gold screen popping up even though I have gold

    Do you have a normal subscription (1 month or more) or do you have a 14 day trial?

    Some games don't work with trial cards.
     
    CrazY1985, Nov 20, 2017
    #4
  5. Luna0096
    Luna0096 Guest
    Yeah I have a one month gold subscription that I purchased 3 days ago... Maybe it needs time to process??

    But when I go to memberships on my games and apps it says I have gold? So idk what's up
     
    Luna0096, Nov 20, 2017
    #5
  6. Mister Cizl
    Mister Cizl Guest
    Hey Luna0096! For assistance with billing and subscriptions, you will need to contact support

    here
    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Cizl, Nov 2, 2018
    #6
  7. Mister Cizl Win User

    Purchase gold screen popping up even though I have gold

    Hey Luna0096! For assistance with billing and subscriptions, you will need to contact support

    here
    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  8. CrazY1985 Win User

    Purchase gold screen popping up even though I have gold

    Do you have a normal subscription (1 month or more) or do you have a 14 day trial?

    Some games don't work with trial cards.
  9. Luna0096 Win User

    Purchase gold screen popping up even though I have gold

    Yeah I have a one month gold subscription that I purchased 3 days ago... Maybe it needs time to process??

    But when I go to memberships on my games and apps it says I have gold? So idk what's up
  10. NINJA MAN154493 Win User

    Problem with Slime Rancher (Original Xbox One)

    When i click the game a message pops up saying "have the person who got it subscribe to xbox live" even though its a gold game AND I HAVE GOLD
  11. IXx DEADEYE xXI Win User

    Missing promo vbucks

    I was without gold. As in my profile did not have gold at the time of purchase. I was going to leave this profile without gold because another profile on my xbox has gold but this deal popped up on my homescreen.
Thema:

Purchase gold screen popping up even though I have gold

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