Purchase from website not available to download on xbox

Discus and support Purchase from website not available to download on xbox in XBoX Games and Apps to solve the problem; I just bought Injustice 2 - Legendary edition from the xbox site but when I go to my xbox it says I have to "buy" it and there is no install option.... Discussion in 'XBoX Games and Apps' started by aboobieeeebeast, Sep 25, 2018.

  1. Purchase from website not available to download on xbox


    I just bought Injustice 2 - Legendary edition from the xbox site but when I go to my xbox it says I have to "buy" it and there is no install option.

    When I go to the website and go to install on my devices, my xbox does not show up on the list. I also bought return to arkham yesterday but there was no problem with that.

    How do I install the game on my xbox?

    :)
     
    aboobieeeebeast, Sep 25, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Downloading "Games On Demand" in another country???

    Even if you are able to purchase it on the website, if it's not available in the region you're trying to download it from, it won't download.
     
    Smwutches, Sep 25, 2018
    #2
  3. Pandasaur cx
    Pandasaur cx Guest
    Dark Souls ( I ) and DLC Issues.

    If you purchase the DLC on Xbox 360 or the website, it will become available to download on your Xbox One.
     
    Pandasaur cx, Sep 25, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Purchase from website not available to download on xbox

    Check for the game in the Ready to Install section of your Games and Apps. If it's not there, make sure the transaction went through at Sign in to your Microsoft account and you are signed into the same account. If the transaction shows, but the game still
    doesn't show up to download, you'll need to contact support. http;//support.xbox.com/contact-us
     
    Smwutches, Sep 25, 2018
    #4
  5. Yes i did all of the above but game is not present on ready to install.

    Will have to contact them. Thank you
     
    aboobieeeebeast, Sep 25, 2018
    #5
  6. You want to make sure that you are signed into the same account on the xbox that you were signed into and purchased the game with on the website.
     
    steeledwand7664, Sep 25, 2018
    #6
  7. Hello, aboobieeeebeast!

    So yeah, the troubleshooting previously posted would generally help but another thing that you can do is try maybe redownloading your account to make sure that all the information from the site is refreshed.

    If I were you, I'd remove your account using the steps found in
    How to add or remove a Microsoft account on Xbox One
    and then redownload it after.

    Give that a shot and let us know how it helped with the resolution of the issue

    Thank you Kindly!
     
    XBF Esteban R, Sep 26, 2018
    #7
  8. Purchase from website not available to download on xbox

    Thank you, this worked!! Purchase from website not available to download on xbox :)
     
    aboobieeeebeast, Sep 26, 2018
    #8
  9. Yeah i made sure it was the same account. Luckily everything is fine now, thanks for the help.
     
    aboobieeeebeast, Nov 2, 2018
    #9
  10. Smwutches Win User

    Purchase from website not available to download on xbox

    Check for the game in the Ready to Install section of your Games and Apps. If it's not there, make sure the transaction went through at http://commerce.microsoft.com and you are signed into the same account. If the transaction shows, but the game still
    doesn't show up to download, you'll need to contact support. http;//support.xbox.com/contact-us
  11. aboobieeeebeast Win User

    Purchase from website not available to download on xbox

    Thank you, this worked!! :)
  12. aboobieeeebeast Win User

    Purchase from website not available to download on xbox

    Yeah i made sure it was the same account. Luckily everything is fine now, thanks for the help.
  13. XBF Esteban R Win User

    Purchase from website not available to download on xbox

    Hello, aboobieeeebeast!

    So yeah, the troubleshooting previously posted would generally help but another thing that you can do is try maybe redownloading your account to make sure that all the information from the site is refreshed.

    If I were you, I'd remove your account using the steps found in
    How to add or remove a Microsoft account on Xbox One
    and then redownload it after.

    Give that a shot and let us know how it helped with the resolution of the issue

    Thank you Kindly!
  14. steeledwand7664 Win User

    Purchase from website not available to download on xbox

    You want to make sure that you are signed into the same account on the xbox that you were signed into and purchased the game with on the website.
Thema:

Purchase from website not available to download on xbox

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