PURCHASE ERROR on WATCH AD for TICKETS, etc.

Discus and support PURCHASE ERROR on WATCH AD for TICKETS, etc. in XBoX Games and Apps to solve the problem; I have tried for at least 4 days to watch the ads for TICKETS and COINS in Microsoft BINGO. I continuously receive the below ERROR... Please help.... Discussion in 'XBoX Games and Apps' started by pfd0511, Dec 7, 2016.

  1. pfd0511
    pfd0511 Guest

    PURCHASE ERROR on WATCH AD for TICKETS, etc.


    I have tried for at least 4 days to watch the ads for TICKETS and COINS in Microsoft BINGO. I continuously receive the below ERROR... Please help. Thank you.

    PURCHASE ERROR

    Your purchase cannot be completed at this moment; it has been canceled. Please try again later.

    :)
     
    pfd0511, Dec 7, 2016
    #1
  2. jwarner4
    jwarner4 Guest
    Microsoft Bingo Issue

    Have not been able to retrieve my daily Free tickets and Coins for weeks. I click on "Watch Ad" and get message "Purchase error Your purchase can not be completed at this moment; It has been cancelled. Please try again later. Like I say this error has been
    going on for several weeks.
     
    jwarner4, Dec 7, 2016
    #2
  3. VegasTundra67
    VegasTundra67 Guest
    Microsoft Bingo Daily Free Coins & Free Tickets Still Not Working

    Hello,

    16 days ago I posted to support the free coins and free tickets are not working. I know you need to watch an ad to get the free coins and tickets but the ad won't play and I keep getting purchase error. This has been happening on and off for the past number
    of years. Can you please fix this so it works right!
     
    VegasTundra67, Dec 7, 2016
    #3
  4. Mister Mascot Win User

    Watching ad for coin/tickets

    Hey there FSU1197,

    Sorry to hear about the issues you're having with Microsoft Bingo. Please try the troubleshooting steps on this page

    HERE     and let us know if it helps. Sometimes something as simple as reinstalling the game will fix an issue like this.

    Let us know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  5. SmearyPrune3 Win User

    Microsoft Bingo Free Tickets and Coins

    Contact support directly for assistance with that. https://support.xbox.com/contact-us
    Thanks, but I tried that. I was with Support for two hours and they could not fix the problem even after I let them use Remote Assist.

    I can PURCHASE the tickets or coins but the ads will not load for the free ones. I get Purchase Error within a second of clicking on Watch Ad.

    This has been going on for two weeks now. :mad:
  6. Mister Mascot Win User

    Cant watch ads for coins or tickets

    Hey again, thanks for your patience. We believe this issue is now resolved. Please check again and let us know if you're still seeing the issue.

    Thanks!
  7. Mister Mascot Win User

    Cant watch ads for coins or tickets

    Hey there,

    Thanks for reaching out, we have passed this information along to the proper teams who are taking a look at it. Please keep an eye in the game and let us know if you're seeing any changes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
  8. DebsBoletis Win User

    Cant watch ads for coins or tickets

    Hey there,

    Thanks for reaching out, we have passed this information along to the proper teams who are taking a look at it. Please keep an eye in the game and let us know if you're seeing any changes!

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
    Still the same problem! From what I can read, other people have the same problem!
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PURCHASE ERROR on WATCH AD for TICKETS, etc.

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