Purchase error for L4D2 DLC

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

You can't use the money in your Microsoft account to purchase content from the Xbox 360 Marketplace.

To resolve this issue, purchase the item on your Xbox 360 console, where you can use your Microsoft account balance to make purchases.

For your reference, you can check this link: https://support.xbox.com/en-US/help/xbox-360/bi...

Hello Axel Sanchez1,

Thank you for posting in the Microsoft Community.

We recommend that you speak with our live support. Due to the complexity of the issue, it’s best to work with them as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.

To contact live support, please follow the guide below:

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"I followed other question threads and went to xbox.com through a link of an xbox official. I tried purchasing L4D2 DLC through that website, it took me all the way to the purchase confirm processing screen with green lines going in circles then telling me the purchase cannot be confirmed to try again later, i even tried in the game, it took me to the confirm purchase button but just says premium content is blocked for this profile and to go to my privacy settings."

No, i purchased L4D2 physical copy from amazon because there is no digital version on the console store. i have tried two ways to purchase the DLC for the game, in the game i tried there, i then followed threads on this site to the xbox.com store. neither of them will let me purchase but they are up for sale both in game, in the xbox.com store, excluding the console store for the DLC because it just says not available as it did for L4D2 when i tried to get it on the console store. i want DLC, like said i tried two options and nothing.

i don't know download the dlc for L4D2

Ugh- more L4D2 DLC? Just develop L4D3 (and Half Life 3- both multiplatform) already...