purchase & content issue

Discus and support purchase & content issue in XBoX on Consoles to solve the problem; anyone have idea what this means ? purchase and content issue ? 9f0485a3-0282-43a8-84a7-29f9734d2ad7 Discussion in 'XBoX on Consoles' started by AlphaCobra56987, Sep 21, 2017.

  1. AlphaCobra56987
    AlphaCobra56987 Guest

    purchase & content issue


    anyone have idea what this means ? purchase and content issue ?

    :)
     
    AlphaCobra56987, Sep 21, 2017
    #1
  2. Edocsil 2020
    Edocsil 2020 Guest
    purchase content issue

    Hi. I suspect it is caused by a major Microsoft Datacenter outage which is still in the progress of being resolved.
     
    Edocsil 2020, Sep 21, 2017
    #2
  3. Smith8493457348343
    Smith8493457348343 Guest
    purchase content issue

    Any word on how much longer that service will be down? Need to download NBA2K before release....
     
    Smith8493457348343, Sep 21, 2017
    #3
  4. PJRising Win User

    purchase content issue

    Well its not good, i need to pay my gold membership. But can't because of it. And to have this issue since 6/22/18. Is a joke....
  5. Mast3rOfGrav1ty Win User

    issues purchasing content

    okay in some sense is this true but the credits cards and paypal issues are almost always the same issue

    i searchs on google for my answer even this error is not in the error wiki so thats makes it incomplete, but this has nothing to do with the billing department but with the Gateway Purchase API, but you know most topics about this subject are unsolved even
    when they contacted billing department
  6. II M0Z II Win User

    issues purchasing content

    Prior to the Beta its sounds like a common issue at the moment and one which has affected me; I could not buy anything online or on console event though all methods valid and enough funds etc.

    After contacting support here:
    support.xbox.com/.../contact-us

    It turns out the issue relates to a risk block where by if you buy numerous items in a short time scale or have suddenly bought something after a long break then the system automatically lock your account to prevent fraud.

    To remove the lock please contact support as above and explain the issue.

    Be aware it took 5 days for a resolution so please be patient.

    This may have changed now you are part of the beta though – still worth a call to support.
  7. Saeleth Win User

    purchase content issue

    Hi there!

    Youll want to check on the status of Live on the XBox website as well as Twitter. I am right there with you, i hope it it back up soon!
  8. Smith8493457348343 Win User

    purchase content issue

    Know of a time frame? hours-days-weeks ?
Thema:

purchase & content issue

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