Purchase and Usage Content

Discus and support Purchase and Usage Content in XBoX on Consoles to solve the problem; I tried purchasing games from the Microsoft Store, yet it won't let me do it. Can you please fix it for me? 72fbe6d4-86ad-4722-9433-45d2a86d887b Discussion in 'XBoX on Consoles' started by hunterd0620, Sep 4, 2018.

  1. hunterd0620
    hunterd0620 Guest

    Purchase and Usage Content


    I tried purchasing games from the Microsoft Store, yet it won't let me do it. Can you please fix it for me?

    :)
     
    hunterd0620, Sep 4, 2018
    #1
  2. bhobg
    bhobg Guest
    Purchase and content usage

    I'm having the same issue - I'm connected, I'm signed in to Xbox Live, but I can't play Destiny or Call of Duty, because they don't see the Xbox Live connection. (I couldn't even run IE to check Xbox Live's status - IE needs an Xbox Live token to run too,
    apparently.

    I powered off the console, and on powering up I got an update that I have to install - hopefully the update fixes the problem?
     
    bhobg, Sep 4, 2018
    #2
  3. Miracle Koala
    Miracle Koala Guest
    Purchase and content usage

    Are any microsoft employees going to reply to this forum or going to release an update on whats happening. This is ridiculous.
     
    Miracle Koala, Sep 4, 2018
    #3
  4. Internet Expert
    Internet Expert Guest

    Purchase and Usage Content

    At the time of this post, there is currently a service alert concerning the "Purchase and Content Usage" Xbox Live servers. Typically, this affects attempts at buying digital games or retrieving DRM licenses when launching digitally-purchased games on your
    Xbox.

    You can check the latest information about the Xbox Live servers here: https://xbox.com/status

    Whenever XBL service alerts happen, Microsoft deploys engineers to fix the problem. The only thing anybody can do now is wait until the issue is fixed by Microsoft's engineers. They provide no ETA on server restoration.
     
    Internet Expert, Sep 4, 2018
    #4
  5. XBF Aaron G Win User

    purchase and content usage

    Purchase and content usage is an alert that pops up when our store cant identify licenses on your account for whatever reason. So your live your games or DLC might give you an error that you don't own them. This is an issue handled by our engineers and staff
    behind the scenes and all you have to do is wait for us to fix the issue. Thank you for your patience, here's a link to check the status if you need it.

    Xbox live status page
  6. DanielFuller2 Win User

    purchase and content usage

    Having trouble with Pubg try to play a game and it loads and as soon as it tries to put me in a game it kicks me to the xbox one home screen
  7. D MASTERPIECE Win User

    Purchase and Content Usage

    Do you need to do a license transfer? Can you play while connected to the internet?
  8. The Mighty Ming Win User

    Purchase and content usage

    Having the same issues. Trying to play Evolve or COD:AW and I can play for about 3 or 4 mins before I get kicked off and told to connect to xbox live. Tried everything, removed my account, reset routers and power cycled the xbox. Everything else works fine,
    (Netflix, party chats etc), really getting annoyed this is not a user problem it's a Microsoft problem that they need to fix ASAP!
  9. Miracle Koala Win User

    Purchase and content usage

    If I'm on my xbox live account, I can't even boot up the game, it just freezes on the Title Screen. Same thing for every game I own. This is the third day now and still no update from Microsoft on what's going on.
Thema:

Purchase and Usage Content

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