Purchase and content usage

Discus and support Purchase and content usage in XBoX on Consoles to solve the problem; Guys! i just redeemed my 14 day xbox live trial code and it says that i have gold,i can play the free games u get from gold but when i try to play... Discussion in 'XBoX on Consoles' started by NarutoIchigo905, Jun 6, 2017.

  1. NarutoIchigo905
    NarutoIchigo905 Guest

    Purchase and content usage


    Guys! i just redeemed my 14 day xbox live trial code and it says that i have gold,i can play the free games u get from gold but when i try to play online or create a party it doesn't work and tell me to purchase gold and when i go to the subscriptions in
    setting it tells me i have no gold idk but maybe it has a relationship to purchase and content usage problem that occured in xbox live service this morning plz help me on how to fix it

    :)
     
    NarutoIchigo905, Jun 6, 2017
    #1
  2. bhobg
    bhobg Guest
    Purchase and content usage

    I'm having the same issue - I'm connected, I'm signed in to Xbox Live, but I can't play Destiny or Call of Duty, because they don't see the Xbox Live connection. (I couldn't even run IE to check Xbox Live's status - IE needs an Xbox Live token to run too,
    apparently.

    I powered off the console, and on powering up I got an update that I have to install - hopefully the update fixes the problem?
     
    bhobg, Jun 6, 2017
    #2
  3. Miracle Koala
    Miracle Koala Guest
    Purchase and content usage

    Are any microsoft employees going to reply to this forum or going to release an update on whats happening. This is ridiculous.
     
    Miracle Koala, Jun 6, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Purchase and content usage

    Trial codes don't change your account status to gold. It just gives you some benefits of online multiplayer. They don't always work with all game modes and some will only work for the games they came with.
     
    Smwutches, Jun 6, 2017
    #4
  5. NarutoIchigo905
    NarutoIchigo905 Guest
    but they were working every time and now it just doesn't work anyomre plz explain
     
    NarutoIchigo905, Jun 7, 2017
    #5
  6. Mister Mascot
    Mister Mascot Guest
    Hmm, which country are you physically located in on our
    Officially Supported Xbox Live Countries and Regions     list and which country/region do you have your account set to on
    account.live.com?

    To clarify, if you're not connecting from a region on this list, or there is a mismatch between your account and region you're connecting from. You could be in a country or region that's not officially supported and it could mean that some features may not
    work properly.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Jun 7, 2017
    #6
  7. NarutoIchigo905
    NarutoIchigo905 Guest
    my contry is algeria and i am using france on xbox and my account as it seems this is the first time it happened to me i can play games with gold it says my gold will expire this 20 th june but i can't play online but my all other trials were working could
    it be because i purchased it when content usage and purchase problem happened because maybe my xbox didn't think i redeemed the code or something
     
    NarutoIchigo905, Jun 7, 2017
    #7
  8. NarutoIchigo905
    NarutoIchigo905 Guest

    Purchase and content usage

     
    NarutoIchigo905, Jun 7, 2017
    #8
  9. Mister Mascot
    Mister Mascot Guest
    Thanks for the details,

    Since Algeria isn't an officially supported region, this is likely to be the cause of the issue. You'll need to be physically connecting from a supported region such as France in order for the features to work properly. Selecting France as the region on
    the console alone won't do the trick. If you'd like to see Xbox expand and be supported in Algeria, we'd welcome your feedback on the Xbox Feedback website
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Nov 1, 2018
    #9
  10. XBF Aaron G Win User

    purchase and content usage

    Purchase and content usage is an alert that pops up when our store cant identify licenses on your account for whatever reason. So your live your games or DLC might give you an error that you don't own them. This is an issue handled by our engineers and staff
    behind the scenes and all you have to do is wait for us to fix the issue. Thank you for your patience, here's a link to check the status if you need it.

    Xbox live status page
  11. DanielFuller2 Win User

    purchase and content usage

    Having trouble with Pubg try to play a game and it loads and as soon as it tries to put me in a game it kicks me to the xbox one home screen
  12. D MASTERPIECE Win User

    Purchase and Content Usage

    Do you need to do a license transfer? Can you play while connected to the internet?
  13. The Mighty Ming Win User

    Purchase and content usage

    Having the same issues. Trying to play Evolve or COD:AW and I can play for about 3 or 4 mins before I get kicked off and told to connect to xbox live. Tried everything, removed my account, reset routers and power cycled the xbox. Everything else works fine,
    (Netflix, party chats etc), really getting annoyed this is not a user problem it's a Microsoft problem that they need to fix ASAP!
  14. Miracle Koala Win User

    Purchase and content usage

    If I'm on my xbox live account, I can't even boot up the game, it just freezes on the Title Screen. Same thing for every game I own. This is the third day now and still no update from Microsoft on what's going on.
Thema:

Purchase and content usage

Loading...

  1. Purchase and content usage - Similar Threads - Purchase content usage

  2. Why am I forced to reinstall my game after purchasing additional content?

    in XBoX Games and Apps
    Why am I forced to reinstall my game after purchasing additional content?: I have just purchased a chapter add-on for Dead by Daylight and usually don't have any issues with this, but now the Xbox app is forcing me to reinstall the entirety of Dead by Daylight despite it...

  3. How do I fix the purchase and content usage issue

    in XBoX Games and Apps
    How do I fix the purchase and content usage issue: I keep lagging due to this issue.This issue also keeps re occurring every 2 days d4943153-1a3f-4406-af1e-e0baf3092ae1

  4. When will the ‘Purchase and content usage’ problem be resolved?

    in XBoX on Consoles
    When will the ‘Purchase and content usage’ problem be resolved?: When playing my games that I have downloaded it always makes me lag and so I went into the network settings and it came up saying that I’m experiencing the purchase and content usage.After that I...

  5. Purchase and content usage

    in XBoX on Consoles
    Purchase and content usage: I have an Xbox series X I’ve tried to multiplayer on the new lords of the fallen game. It will not go through. I have tested my network. It comes back saying that my network is fine but there’s...

  6. Purchase and content usage issue happening again, is there any fix?

    in XBoX on Consoles
    Purchase and content usage issue happening again, is there any fix?: I haven't been able to play any online games aa608471-33a4-4bdc-81fb-b7469122997d

  7. Purchase and content usage issues

    in XboX Insiders
    Purchase and content usage issues: I literally can’t stay in a game for longer than 10 seconds it says my network is good that Xbox is having problems. I haven’t been able to play in 3 days submitted by /u/Old_Contribution7142...

  8. Xbox network issues and purchase and content usage and can't play a game without getting...

    in XBoX on Consoles
    Xbox network issues and purchase and content usage and can't play a game without getting...: On my Xbox it says network connection good but Xbox service are having issues and been like that for a few days and I get kicked out of games and lag sometimes I've restarted my console removed my...

  9. Purchase and Content Usage Issue

    in XBoX on Consoles
    Purchase and Content Usage Issue: I need help. My network on my Xbox One is saying that my purchase and content usage is "experiencing issues." And i don't know what to do! d59a6569-16e8-4604-b595-57fb424bd851

  10. Purchase and Content Usage

    in XBoX Accessibility
    Purchase and Content Usage: Hallo all. Its been more than two weeks that my kids cant access or play Fortnight on their Xbox One. The Xbox states that that the following services is experiencing issues: Purchase and Content...