Purchase and content usage

Discus and support Purchase and content usage in XBoX Accessibility to solve the problem; after help tried going on pubg game loads then goes back to home screen I go to my network and it says purchase and content usage any ideas... Discussion in 'XBoX Accessibility' started by NuNsArEcReEpY2, Jul 18, 2018.

  1. NuNsArEcReEpY2
    NuNsArEcReEpY2 Guest

    Purchase and content usage


    after help tried going on pubg game loads then goes back to home screen I go to my network and it says purchase and content usage any ideas

    :)
     
    NuNsArEcReEpY2, Jul 18, 2018
    #1
  2. Mister Mascot
    Mister Mascot Guest
    Purchase and content usage

    Hmm, which country are you physically located in on our
    Officially Supported Xbox Live Countries and Regions     list and which country/region do you have your account set to on
    account.live.com?

    To clarify, if you're not connecting from a region on this list, or there is a mismatch between your account and region you're connecting from. You could be in a country or region that's not officially supported and it could mean that some features may not
    work properly.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Jul 18, 2018
    #2
  3. bhobg
    bhobg Guest
    Purchase and content usage

    I'm having the same issue - I'm connected, I'm signed in to Xbox Live, but I can't play Destiny or Call of Duty, because they don't see the Xbox Live connection. (I couldn't even run IE to check Xbox Live's status - IE needs an Xbox Live token to run too,
    apparently.

    I powered off the console, and on powering up I got an update that I have to install - hopefully the update fixes the problem?
     
    bhobg, Jul 18, 2018
    #3
  4. Paul1708
    Paul1708 Guest

    Purchase and content usage

    Hey there this isnt anyuthing too worryu about jusat means there is a service alert so tryt again in a bit.
     
    Paul1708, Jul 18, 2018
    #4
  5. XBF Aaron G Win User

    purchase and content usage

    Purchase and content usage is an alert that pops up when our store cant identify licenses on your account for whatever reason. So your live your games or DLC might give you an error that you don't own them. This is an issue handled by our engineers and staff
    behind the scenes and all you have to do is wait for us to fix the issue. Thank you for your patience, here's a link to check the status if you need it.

    Xbox live status page
  6. DanielFuller2 Win User

    purchase and content usage

    Having trouble with Pubg try to play a game and it loads and as soon as it tries to put me in a game it kicks me to the xbox one home screen
  7. D MASTERPIECE Win User

    Purchase and Content Usage

    Do you need to do a license transfer? Can you play while connected to the internet?
  8. The Mighty Ming Win User

    Purchase and content usage

    Having the same issues. Trying to play Evolve or COD:AW and I can play for about 3 or 4 mins before I get kicked off and told to connect to xbox live. Tried everything, removed my account, reset routers and power cycled the xbox. Everything else works fine,
    (Netflix, party chats etc), really getting annoyed this is not a user problem it's a Microsoft problem that they need to fix ASAP!
  9. Miracle Koala Win User

    Purchase and content usage

    If I'm on my xbox live account, I can't even boot up the game, it just freezes on the Title Screen. Same thing for every game I own. This is the third day now and still no update from Microsoft on what's going on.
Thema:

Purchase and content usage

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