Purchase and Content Usage Issue

Discus and support Purchase and Content Usage Issue in XBoX on Consoles to solve the problem; Is there any ETA. I am seeing Purchase and Content Usage Issue on my console. And when I check xbox.com/status, there is only one issue which is dated... Discussion in 'XBoX on Consoles' started by XHarpreetSinghX, Sep 2, 2018.

  1. XHarpreetSinghX
    XHarpreetSinghX Guest

    Purchase and Content Usage Issue


    Is there any ETA. I am seeing Purchase and Content Usage Issue on my console. And when I check xbox.com/status, there is only one issue which is dated 6/22/2018, 3:43:43 PM. Is this issue still going
    on?

    :)
     
    XHarpreetSinghX, Sep 2, 2018
    #1
  2. Simonfraser3
    Simonfraser3 Guest
    Purchase and Content Usage Issue

    Would this also affect movies purchased in last couple of days?
     
    Simonfraser3, Sep 2, 2018
    #2
  3. tylercrossman
    tylercrossman Guest
    Purchase and Content Usage Issue

    every time i try to play gta5 [i just bought it recently] i complete the prologue and after the cutscenes it puts me back on home page
     
    tylercrossman, Sep 2, 2018
    #3
  4. Joshua Adamson
    Joshua Adamson Guest

    Purchase and Content Usage Issue

    Hello, please continue following the status updates and they will return shortly.
     
    Joshua Adamson, Sep 2, 2018
    #4
  5. slipknot6666995
    slipknot6666995 Guest
    I'm having problems getting online games with my Xbox live membership.keeps redirecting me to buy a membership?my xbox gold membership doesn't run out till February 2019?
     
    slipknot6666995, Sep 2, 2018
    #5
  6. GreasyDuke08
    GreasyDuke08 Guest
    It's saying there is purchase and content issues but many of my older games got removed from my account and tells me to buy it again or login to the profile that owns the game but i only have one profile on my xbox this issue has been going on for a few
    days and I'd like to know if there is any way to fix the problem or if i should keep waiting.
     
    GreasyDuke08, Sep 3, 2018
    #6
  7. Mash1997
    Mash1997 Guest
    Unfortunately only people who work for Microsoft will be able to resolve the issues. They know the issues are going on and are working to resolve these. Hopefully it will all be sorted soon, but it’s just a waiting game.
     
    Mash1997, Sep 3, 2018
    #7
  8. Arminator
    Arminator Guest

    Purchase and Content Usage Issue

    If there were an ETA, they would have put that on the status page.

    Unfortunately, the only thing you can do is to repeatedly check the page for updates, or if you are in the USA, you can leave your cellphone number there to receive a text message as soon as the issue is resolved.
     
    Arminator, Nov 3, 2018
    #8
  9. slipknot6666995 Win User

    Purchase and Content Usage Issue

    I'm having problems getting online games with my Xbox live membership.keeps redirecting me to buy a membership?my xbox gold membership doesn't run out till February 2019?
  10. Simonfraser3 Win User

    Purchase and Content Usage Issue

    Would this also affect movies purchased in last couple of days?
  11. Paul1708 Win User

    Purchase and content usage issue

    Hey there

    In theory the service alert for purachses shouldnt stop you playing games only buying them. However the alert is linked too purachses and content usage. If you own the game digtail then it is possable that the live service cant see that you own it due too
    the service issues.

    Please do try power cycle you console by holding the power button for 10 seconds and turning back on. You can also try unpluging your router/modem and console for 5 mins. Then restarting the network wait 3 to 4 mins then restart the console. This will unsure
    you have a freash new connection too the service
  12. AwesomeNinja107 Win User

    Purchase and Content Usage Issue

    I just want to know when this will be fixed.

    All I am trying to do is play forsaken.
  13. Internet Expert Win User

    Purchase and Content Usage Issue

    This is an issue on Microsoft's end. Microsoft has already deployed engineers to help restore the Xbox Live servers.

    At the time of this post, the "Purchase and Content Usage" servers are currently "limited". I actually didn't notice until now, but I see that the affected date is set to "6/22/2018". I'm going to guess that whomever is in charge of updating the status page
    accidentally set the wrong date, because the servers were fine the other day (last I checked).

    When "Purchase and Content Usage" is down, this typically affects buying digital games or even launching digitally-purchased content from your console. There is nothing you need to do except wait until Microsoft's engineers fix the problem.

    You can get the latest server status here: https://xbox.com/status
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Purchase and Content Usage Issue

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