Purchase a warranty extension for my xbox series x?

It was not the hard drive, but the disc drive, my console can't read disc. And my warranty expired since my new console had 3 months after they change it! The 1st series x was changed even if my warranty was expired, but the employee I got on chat, push my case to higher level because of the particularity of my case. And it was accepted and they give me a 1 month extension on the warranty so I could get my series x changed. I told that to the xbox support employee today and he was saying that it cannot happen and it didn't happen. He have my info and I even have the email they sent me the day it was accepted. With details about the warranty extension! This story is a joke. I'm gonna do something about it, but for the moment, I'm waiting for my console to be repaired and using my old xbox one!

Hi there Yanis, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

The warranty for Xbox consoles is for 1 year from the moment of purchase. Therefore, what likely happened is that the warranty expiration date was automatically corrected because it was initially displayed incorrectly. Typically, this correction doesn't occur automatically, and it's necessary to contact Xbox Support with proof of purchase to manually adjust the warranty expiration date. However, if it corrected automatically this time and now displays the correct warranty period, there is nothing to worry about.

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

To ensure your satisfaction, we're extending the warranty coverage period on Elite Series 2 controllers from 90 days to 1 year from the date of purchase. This extension applies retroactively for Elite Series 2 controllers sold to date.

Or for more instructions search at this Link:

https://manuals.plus/xbox/fst-00001-elite-wireless-controller-series-2-manual#axzz7myARU4XT

The warranty for an xbox console for MS is one year, yet different third party retailers may offer different warranty extensions for the consoles purchased.

For more info:
support.xbox.com/.../console-kinect-warranty

I got in the chat early this morning on the Microsoft Complete warranty website and added the extended warranty for $49 to my Series X. Took about 15 minutes total to have it added.

You have 45 days after purchase to add the warranty.