PUR-UserAlreadyOwnsContent d5rqvHCoxkOQnOG9.7.2.1.9.3

Hi UGLYMrJanitor,

Thanks for your response, however unfortunately the system wont let you add a code for a game that you already own and that is just the way it works. I understand where you are coming from with the Megalodon Shark Card but that version of a game is sold
as one complete package and therefore not likely able to be split.

The only thing you can do is take a look at this Help with giving digital games as gifts support page link
on what to do next. It does have a section on what to do if you have the game already.

"This support request will be handled in English"

Hello, first it's a pleasure to be able to help you today.

My name is Welcome to the community.

Hello АртёмУрусов, the entire purchase, billing and redeeming process is automatic in Microsoft's system, if nothing is happening or you are getting some kind of error, do not try again for now, wait and try again later because there may be an error on Microsoft's side.

Hi!

If you are using W10, try to restore the Store. Type "Win+R" and then use the "WSReset.exe" command.

I trie this but no effect. I get the same error

Hi!

If you are using W10, try to restore the Store. Type "Win+R" and then use the "WSReset.exe" command.

same here ..

I have bought minecraft v1.2.11 windows pc edition but cannot unlock it on another home device I own . After downloading, installing it when I try to unlock full game it give the above error code and says "Looks like you already own this" "Go to my games
or my library on your home device to download it. "PUR-UserAlreadyOwnsContent"