PUR-ProcessorDeclined

Discus and support PUR-ProcessorDeclined in XBoX on Consoles to solve the problem; Receive message: PUR-ProcessorDeclined qGFW4/n1QUaP+i4x.11.12 2017/04/07 - 17:39:59 UTC But when I add credit card money charged, and it didn't... Discussion in 'XBoX on Consoles' started by Ievgen Pavlenko, Apr 7, 2017.

  1. PUR-ProcessorDeclined


    Receive message:
    PUR-ProcessorDeclined
    qGFW4/n1QUaP+i4x.11.12
    2017/04/07 - 17:39:59 UTC

    But when I add credit card money charged, and it didn't return.
    Bank support said that you send wrong CVV.
    I try buy Xbox Live Gold via console and web site.

    :)
     
    Ievgen Pavlenko, Apr 7, 2017
    #1
  2. AlijaGrove1
    AlijaGrove1 Guest
    PUR-ProcessorDeclined

    Everything with my bank is fine, I have been trying to use a prepaid American Express Credit Card that I got specifically for buying things on the Xbox One
    (For 3 days now). The card has about around $500 on it and I'm trying to buy a $30 Add-On for For Honor, but it keeps popping up with, "Use a different way to pay - We couldn't get authorization
    for this purchase. IF you have questions, contact your payment provider.".

    I have never once had this issue before with this card, I used it to Auto-Renew my Gold subscriptions, and buy multiple games and Add-Ons for said games. I turned Auto-Renew off, deleted the card off of my Xbox one entirely, all of the accounts that had
    it don't anymore, and put it back on one account, didn't fix a thing
    (MORE THAN 4 TIMES NOW!).

    ----> How can I fix this? <---- I have literally sat here for more than 3 hours, scanning the internet on so many websites I've never been on before to see if anyone can give me an
    answer. I contacted everyone and they said everything is fine and they do not know why it is not going through. It is all the same thing, Contact Your Financial Institution/Payment Provider, Use a Different Payment Option, or wait 24-48 hours. All I have done
    before. I checked to see if it was the card itself that is not cooperating with Xbox One, but it is not that either.

    This is a Note (Optional Read): I have had this same exact Xbox One for 2 years now, then bought another one and the amount of problems I have faced are 12x that of the PS3, PS4, and Xbox 360 combined, on both of them, and the same issues. Some of the issues
    I have had since day one (With Parties Especially.), and they haven't gotten better, if not they got worse. I have tried to stick with the Xbox One for as long as I can, but the issues are getting
    so bad that I wholeheartedly can't deal with them for much longer. I am not trying to insult Microsoft in anyway, but the console is just flat out not a good one. If I can suggest which console to buy,
    (If you have the option to buy a PC then PLEASE BUY IT!!!!!) get the PS4. I have had maybe one or 2 issues that was easily fixed, or just downright unoticeable at times for the year I've owned
    it, when a lot of the issues with the Xbox One were game breaking, or impossible to fix. (The issues with connections to multiplayer games are the worst, my PS4 does not exhibit the same issues.)
     
    AlijaGrove1, Apr 7, 2017
    #2
  3. Unearthly J
    Unearthly J Guest
    help me

    because it gives me this error?

    PUR-ProcessorDeclined

    W/7GqWk7bjxWKYuG.0.12
     
    Unearthly J, Apr 7, 2017
    #3
  4. Onyx Is Here Win User

    PUR-ProcessorDeclined

    Sorry to hear you're having issues. More than likely this has been caused by the removal then re adding of the card. First, please try contacting the card support number to ensure that Xbox is not being blocked from purchasing on the card.

    If everything is fine on that end then get in touch with Xbox support by arranging a call back from them. They can help you sort out the billing issue on your account. You can fill out the form to request a call back via this link
    support.xbox.com/contact-us
  5. XBF Leo G Win User

    PUR-ProcessorDeclined

    Hello!

    Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be more
    than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!
  6. bowski477 Win User

    Help! PUR-ProcessorDeclined???

    For an issue like this you should contact billing support at support.xbox.com/contact-us. Sounds like something is being held up on that end.
  7. Nedim TalhaŞal Win User

    Xbox gamepass için param çekildi ama üyeliğimi kullanamıyorum

    Merhabalar,

    Evet yeni bir Xbox Game Pass almaya çalışıyorum, 1 Mart saat 17.00 civarlarında yaptım (GMT +3), Xbox'ın kendi sitesinden aldım, Microsoft hesabımı kontrol ettim hiçbir satın alma gözükmüyor, Maalesef ki hata ekranının fotoğrafını alamadım ama hata PUR-ProcessorDeclined adlıydı ve yanılmazsam Use a Different way to pay diye de başlığı vardı, evet ücreti takip edebiliyorum.
  8. Valenabbo Win User

    honestly i’m so done with xbox live at this point

    Devono pur guadagnare qualcosa
Thema:

PUR-ProcessorDeclined

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