Punchcard showing 2 out of 3

I preordered 3 digital games for the punchcard and it acknowledged 2 of them Final Fantasy XV & Call of Duty Infinite Warfare. While Dragon Ball Xenoverse 2 hasn't been acknowledged z

:)

 

Punchcard showing 2 out of 3

Hey my name is André, and I preordered 3 digital games: Xenoverse 2, Call of Duty IW, & Final Fantasy XV. Only FFXV and CoD were acknowledged.

 

Punchcard showing 2 out of 3

Hello DestructionAJ,

The "You pre-ordered" tracking is just a visual reminder of your purchases. Your actual punches are displayed at the top of that page. You only received one punch for your pre-order of Dragon Ball. Only pre-orders made during the offer period are eligible
for this offer.

There is currently a visual bug where only standard purchases of games are being marked, which is why you do not see a notification for your Dragon Ball Deluxe Edition purchase. We are working on correcting this issue, but it does not affect Rewarding in
any way. The punch tracker is the only part that Rewards Credits, and is working as expected. Apologies for the confusion.

 

Hello DestructionAJ,

We responded to your post at (Punchcard showing 2 out of 3).