Punch my Pre-Order?

Stretch4rmStrng · Mar 19, 2018

I pre-ordered Sea of Thieves through the MS store on my computer through my xbox account, but it does not appear to have been credited to me in MyRewards for the pre-order punchcard. What needs to be done for this to show up?

Thank you!

:)

TheMasterstick · Mar 19, 2018

Punch it up with digital pre-orders

I preordered Dead Rising 4 Deluxe Edition, 1 week ago, & it's still not showing preordered on my reward promo: Punch it up with Pre-Orders - 15,000 Rewards Credits. Punch it up with digital pre-orders

Maverickman-[xboxvenue] · Mar 19, 2018

games on demand punch card issue

On the games on demand pre order punch card I've been give a punch for South Park the fractured but whole and Call of Duty WWII. The issue is I was not given the third punch for my pre order of WWE2K18.

XBLRewards8 · Mar 20, 2018

Hello Stretch4rmStrng,

The punchcard is the 1 -2 - 3 counter at the top of the page. We see you were properly given one punch for that purchase. The body of that page is only for standard edition Xbox purchases.

XBLRewards8

Hello Stretch4rmStrng,

The punchcard is the 1 -2 - 3 counter at the top of the page. We see you were properly given one punch for that purchase. The body of that page is only for standard edition Xbox purchases.

XBLRewards8

Hello user20211,

We do not remove punches from your punchcard. That is a completely valid punch, and a third punch from another pre-order will complete the punchcard.

SkIt3l

The first one I was curious about is the pre order punch card. Does that only go into effect once you pre order three titles? or will you see the progress of pre orders. Because I have two games pre ordered at the moment

And then my other purchases I guess are irrelevant in this case

XBLRewards8

Hello ShadowSorcererX,

You currently only have two punches for the Games on Demand punchcard. Since only your pre-orders of Final Fantasy and Dead Rising were made during the offer period, they are the only pre-orders awarding punches. Only pre-orders made during the offer period
are eligible for the offer.

The body of that page is to display all your purchased games. The "You Preordered" stamp is just the generic marking for all your purchased games, and is not the indicator for which games awarded punches.

As Smwutches' says, pre-orders are not eligible for MyVIP, and do not award progress. Pre-orders, game consuambles, and subscriptions are not eligible for MyVIP.

XBLRewards8

Hello ootmian,

Apologies for the inconvenience. It looks like your Mass Effect purchase has not yet been punched automatically. We have alerted our platform team to this issue. In the meanwhile, we will award the punch manually. You should see it appear on the punchcard
at the top of the mission page shortly.

Punch my Pre-Order?