Punch it up with digital pre-orders Completed

Fares989 · Apr 26, 2017

Hello,

I completed "Punch it up with digital pre-orders" mission 3 days ago but didn't got the reward yet.

Sniper Ghost Warrior 3

Release Date: 25 April

Purchase date: 24 April

Order #: 5492951373

Prey

Release date: 5 May

Purchase date: 21 April

Order #: 6315880596

Little Nightmares - Digital Edition

Release date: 28 April
Purchase date: 6 April

Order #: 6745755921

Thank you

:)

TheMasterstick · Apr 26, 2017

Punch it up with digital pre-orders

I preordered Dead Rising 4 Deluxe Edition, 1 week ago, & it's still not showing preordered on my reward promo: Punch it up with Pre-Orders - 15,000 Rewards Credits. Punch it up with digital pre-orders

XBLRewards8 · Apr 26, 2017

Punch it up with digital pre-orders

Hey TheMasterstick,

Apologies for the inconvenience. You should see the punch soon! Thanks for your patience.

Smwutches · Apr 27, 2017

The credits will be given after all 3 games have been released.

XBLRewards8 · Nov 3, 2018

Hello Faresisteiger,

Purchases take up to 96 hours to be received and processed. You purchase on the 24th was only recently processed and punched for your third punch.

Smwutches

The credits will be given after all 3 games have been released.

XBLRewards8

Hello Faresisteiger,

Purchases take up to 96 hours to be received and processed. You purchase on the 24th was only recently processed and punched for your third punch.

XBLRewards8

Hello MindWalker,

Your purchase was made after release and was not categorized as a pre-order. Please keep in mind that purchases are based off the UTC time zone, and not local time zones, as Microsoft is a global market. We will adjust your punchcard for this purchase, but
please keep this in mind for future purchases.

XBLRewards8

Hello TheMasterStick,

Apologies for the inconvenience. We have determined why you did not properly receive a punch and are currently working on correct Rewarding for that game's purchase. I'll update you here once I get confirmation from our team that the problem has been fixed!

XBLRewards8

Hello MindWalker,

As Murphs says, it takes 96 hours for us to receive and process new activity. Your Credit event was processed and completed on April 6th.

Punch it up with digital pre-orders Completed