Punch cards not redeeming

I have completed both the cyberpunk and the R6 siege credits punch card yet i am not recieving the 7500 points i should be getting.. i cannot do a support ticket as it keeps telling me error. This has been going on over a week now and it is really irritating
me that i spend my money to be sammed out by a company i have used for years... Please do not tell me these are next gen only because it is not advertised as this. I was told on the phone last week it would be solved withing a week i have recieved an email
this week telling me to get a support ticket after i told him the webpage would not let me .. This is not the help i was told i would recieve!! At this rate it is Fraud/false advertisement!!



:)