Punch Card Error

I purchased Titanfall 2 on Oct 28th (the release date) and I believe this purchase was incorrectly applied to the 'Punch it up with digital pre-orders' punch card. I would like the My VIP rewards this purchase should have entitled me to. This is happened
to me in the past and sometimes I've been requested to wait until the punch card expires before I should expect to get my rewards credits. I find that resolution to be unacceptable. With Xmas coming up, I would very much like to have access to those credits,
please and thank you!

:)

 

Punch Card Error

I purchased Titanfall 2 on Oct 28th (the release date) and I believe this purchase was incorrectly applied to the 'Punch it up with digital pre-orders' punch card. I would like the My VIP rewards this purchase should have entitled me to. This is happened
to me in the past and sometimes I've been requested to wait until the punch card expires before I should expect to get my rewards credits. I find that resolution to be unacceptable. With Xmas coming up, I would very much like to have access to those credits,
please and thank you!

 

Punch Card Error

Hello geddy 2112,

After investigating why this occurred, we have determined an issue with the Games on Demand offer that we have brought up with our platform team. In the meanwhile, we will adjust your account to reflect this purchase. The Credits will be listed as an additional
payback event from last month. You should see them pending by the end of next week!