pubg g tracksuit with 3 month gold subscription

hi I am from CANADA and I bought 3 months of xbox live though the ad on the dashboard. I was wondering if anyone has actually received the code for the G tracksuit and was wondering when I should expect mine. I have already emailed PUBG support and this
is the response I received.

Hello Survivor,

Thanks for writing to PUBG support.

I understand that you are referring to the new G-set that you receive by purchasing Xbox live(gold) subscription. This completely depends upon the retailers as only a few retailers are part of this offer in specific regions. You can check more info about
this DLC skins in the link below:

Xbox 1.0 DLC

If you haven't received these items with your Xbox live subscription, I am afraid that the retailer in your region is not a part of the promotion. For more information, I request you to contact Xbox/Microsoft support or the retailer where you have purchased
the subscription. As this is a Microsoft retail offer, we'll not be able to check delivery of this codes from our end.

Don't hesitate to get back to us if you have any other queries. Our support squad is always here to assist you.

PLAYERUNKNOWN'S BATTLEGROUNDS

---------------------------------------------

NOT JUST A GAME, THIS IS BATTLE ROYALE

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:)

 

3 month gold, Pubg G set promotion. Have not received code yet

In essence, there was this pubg 3 month gold membership promotion that offered a exclusive pubg item called the 'PUBG xbox g set'. This promotion ended at Oct 2nd and I found it via the xbox dashboard. At the time, I had no gold membership so I bought the
3 month gold membership via the xbox dashboard on the 26th or 28th September, as I was intrigued by the promotion.

My friend told me he contacted Microsoft support regarding this and they told him it takes around 10 days for the code to arrive, after you bought the gold membership via the promotion.

Albeit it's been over 10 days for me and I haven't received the code yet for the 'Xbox Pubg G set' even though I qualified for the offer.

 

Xbox G Set DLC , 3-Month Subscription Deal Through Xbox Live Dashboard

Hello,

I recently purchased a deal Xbox was having promoting a 40% discount on a 3 month live subscription for $14.99 that includes a DLC code for PUBG called the Xbox G Set and i still haven't recieved it.

 

Hello firstenligneMake A Lot

Thank you for bringing this to our attention. There seems to be an issue where some customers are not receiving the points or credit for Swing through Wild Kingdom specifically. Please take a moment and fill out

this support request form to ensure Microsoft is aware of the amount of people coming across this issue.

Thanks again hope this helps!
Brad
Xbox Forum team

 

Oh ok. I understand. Have a nice day.

 

Hey there,

When did you purchase the 3 month Xbox Live Gold and from what platform? The promotion was available from 9/19/18-10/2/18.

Since it was only offered at certain participating retailers and if you bought it from the Microsoft Store, whether it be from the Xbox directly or on their website, I would suggest giving their customer support a call. You can find contact information for
the Microsoft Store
here.

I hope that information helps.