PS5 login issues.

Hi Jdjsbdhaba,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand the inconvenience caused. We will be glad to assist you with this.

However, before we proceed, we would like to ask some questions about it.

1. May we clarify what is the real problem you encountered when try to login?
   
2. Do you have any error message? Kindly send to us here and make sure to conceal any personal information.
   
3. Have you tried any steps to fix it? Kindly tell us what you have done so far.
   

Here are some links for you to check for login issues. Kindly check if you can get some ideas to fix your concern.

1. Microsoft account - https://account.microsoft.com/
   
2. Xbox account - https://account.xbox.com/
   
3. Check if you have Enforcement - https://support.xbox.com/en-US/help/family-online-safety/enforcement/enforcement-history
   
4. Minecraft website - https://www.minecraft.net/en-us/profile
   
5. Check if you are ban to Minecraft - https://help.minecraft.net/hc/en-us/articles/4408964729869-Why-Have-I-Been-Banned-from-Minecraft-
   

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

Hello



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)









Thank you for your understanding.



Kind regards,



Xbox Forum Moderator

Microsoft Community

Hello jada skye,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to access your games with your Microsoft account however you keep on getting stuck in Welcome to Xbox. Let us check on this together and sort this out in timely manner.

Based on your description, you are trying to access your Microsoft account. May we know if you have tried to sign into your account through these websites?

1. Microsoft account - https://account.microsoft.com/
   
2. Xbox account - https://account.xbox.com/
   
3. Check if you have Enforcement - https://support.xbox.com/en-US/help/family-online-safety/enforcement/enforcement-history
   
4. Minecraft website - https://www.minecraft.net/en-us/profile
   
5. Check if you are ban to Minecraft - https://help.minecraft.net/hc/en-us/articles/4408964729869-Why-Have-I-Been-Banned-from-Minecraft-
   

Also, please check if the shipping label is stored in your email's junk/spam folder.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello Cam H, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry to hear that you're experiencing difficulties when trying to log into Minecraft on your PS5. You may be being redirected to the Xbox login site due to the integration of Microsoft accounts in Minecraft for various platforms.

Link your Microsoft account with your PlayStation Network (PSN) account Once you've created a Microsoft account, be sure to link it to your PSN account in your PS5 console settings. This can be done in the "Accounts" or "Account Settings" section of the console. By linking your Microsoft account and your PSN account, you should be able to access multiplayer features and find friends in Minecraft.

Make sure you enter your Microsoft sign-in credentials correctly when trying to sign in to Minecraft on your PS5. Verify that your email address and password are correct.

Make sure you have the latest version of Minecraft installed on your PS5. Game updates often fix bugs and login issues. Check for available updates for Minecraft and install them if necessary.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.