PS5 keeps signing me out my Microsoft account on minecraft

Hi Ethan Milbury,



Thank you for your prompt response.



We are glad to know that the issue has been resolved and everything has been sorted out. If you have other concern related to Xbox product and services in the future, feel free to create a new thread to discuss and we are more than happy to help.

Thank you for choosing Microsoft. Stay safe!



Best regards,



Microsoft Community Moderator

Hello Ethan Milbury,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

It appears that your concern is in-game specific issue and best address to the game developer support team. Let us help you how to get there.

Before we proceed any further, we would like to share the information we've got from the game developer support team that suggest what to do when you are to re-enter your credentials every time you close and reopen the game. Follow the steps below:

• Go to the PlayStation home screen.
  
• Select “Settings” from the menu.
  
• Select “Account Management”.
  
• Select “Sign In”.
  
• Enter your Microsoft account email address and password.
  
• Check the box next to “Stay Signed In” if it is not already checked.
  
• Select “Sign In”.
  

Additionally, try cleaning up your cached account tokens via the following steps:

• In Launcher click "Settings"
  
• Click the "Accounts" tab
  
• Click the "Advanced Options" option at the bottom to open it
  
• Click the "Clean up cached account tokens" option
  

For your reference, see: Minecraft Launcher Troubleshooting FAQ | Minecraft Help

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

I don't see a "accounts management" setting anywhere in the settings menu

Edit: this seems to of fixed itself in the 1.20.1 update

Hi Josef, I’m having the same issue however this is the first time I’ve got minecraft on any PlayStation, I’ve tried logging in to Minecraft on PS5 and it gives me the same message, there is only my account on my PS5 yet it says my Microsoft account is already linked to another PSN account, I do not have minecraft on PS4. I attempted to use a different Microsoft account but all I got was a signing in screen for 10 minutes so gave up.

(Edit: just installed minecraft on my ps4 with the same PSN account and also says the Microsoft account is linked to a different PSN account but Nintendo switch works fine so seems to be an issue with PlayStation minecraft)

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

If you signed in with a new Microsoft account on your PS5, you will not be able to access your old Minecraft account that was linked to your previous Microsoft account.

To access your old Minecraft account, you will need to sign in to your PS5 with your old Microsoft account credentials. If you cannot remember your password, you can try to reset it using the Microsoft Account Recovery page.

If you are still unable to access your old Minecraft account, you may need to contact Minecraft support for further assistance. They may be able to help you recover your account or link your new Microsoft account to your old Minecraft account.