Ps5 forza sign in needed loop

Thanks for reaching out! I’m Aileen, an Xbox Expert and fellow gamer. Just a heads-up, this is a public forum, so I don’t have access to your account or personal info.

About the issue, you mentioned trying to sign in to play Forza on a PS5, but currently, Forza games like Horizon or Motorsport aren’t available on PlayStation platforms. They're Xbox and PC exclusives, so if you're seeing a Microsoft sign-in screen on PS5, it might be from another title that uses Xbox Live services (like Minecraft, Call of Duty, or a web browser session trying to access Xbox services).

If you're actually using Xbox Cloud Gaming through the PS5 browser (which some players do), that could explain the Microsoft sign-in loop. In that case, try these steps:

Use a different browser on another device to complete the Xbox sign-in.

Make sure third-party cookies are enabled in the PS5 browser.

Clear the browser cache on your PS5.

Let me know which game you’re trying to play and how you’re launching it so I can give more targeted steps.

Please let me know if you need any further assistance. Looking forward to your response.

Hello Alex Castro2.



Welcome to the Microsoft Community.



Generally, when you play a Microsoft game on the Playstation, you will be prompted that you need to associate an account with it, and all you need to do is sign in to your Microsoft account (you will need to enter your account and password) in order to play the game.
Here is a page about the release of Forza Horizon 5 on PS5, there is a page about how to use your Microsoft account on Playstation, please refer to.
Forza Horizon 5 on PS5 FAQ – Forza Support



Thank you for your patience and understanding!

Best Regards,
Mia - MSFT | Microsoft Community Support Specialist.

Hi there! This is Virginia O.

I understand that you are experiencing issues signing in to Forza 5 on a PS5.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Naum, please share the exact error you are getting when signing in your Microsoft account for Forza 5 on the PS5?

Kindly give an update in order for troubleshooting steps will be given. Thank you very much.

Hi, Ethan!

Thank you for the update and I apologize for the inconvenience this has caused you.

Please make sure that the game is fully updated because patches are often released to address authentication issues and bugs. You can check for updates via your PS5’s Game Library.

And then check your internet connection for a spotty or unstable connection can trigger repeated login prompts. Verify that your PS5 is connected to a stable network.

If there's an issue with the network kindly restart your router or switch to a wired connection for a more stable and strong connection.

Next is within the game look for an option to sign out of your Microsoft account. Then fully close the game and restart your PS5.

Launch Forza Horizon 5 and sign back in with the Microsoft account that owns the game.

If the issue persist after performing the troubleshooting steps, kindly uninstall and then reinstall the game to help clear corrupted cache files or improper installations that causes the authentication loop. Before uninstalling the game, make sure to back up everything.

Thank you for your cooperation.

i there! This is Virginia O.
I understand that you are experiencing issues with logging into Forza Horizon 5 on PS5.
I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please double-check account linking by making sure that your Microsoft account and your PlayStation Network account are correctly linked in order for the sign in process to work.

And ensure that your PS5’s system software and Forza Horizon 5 itself are both updated to the latest versions.

Next is to launch the game and wait for it to reach the profile error screen.
Then disconnect your internet connection temporarily on your PS5.
After that is sign out of your account from within the game if possible, then restart the game. Reconnect to the internet and try the login process again.

If the issue persist after performing the troubleshooting steps, kindly submit a detailed support ticket to Forza Motorsport Support: https://support.forzamotorsport.net/hc/en-us/re... order for this specific case is logged. Provide as much information needed regarding your concern.

Thank you for your cooperation.