PS4 Link to Microsoft

Discus and support PS4 Link to Microsoft in XBoX Games and Apps to solve the problem; Apologies because from the drop down options available there is not a category that aligns with what I am having issues with, perhaps a new category... Discussion in 'XBoX Games and Apps' started by RockfordII, Dec 31, 2020.

  1. RockfordII
    RockfordII Guest

    PS4 Link to Microsoft


    Code:
    Apologies because from the drop down options available there is not a category that aligns with what I am having issues with, perhaps a new category might be apropriate:
"MineCraft Servers"?In Minecraft on PS4 when I try to connect to my microsoft account it says that my microsoft account is already connected/linked and it says the account is onscreenapple67 which
is not an account of mine, never had it?
The exact popup is as below:

"Oops! Looks like this microsoft account is already connected, please sign in with your previously connected microsoft account OnscreenApple67"

I am not and never have been "OnscreenApple67".
I contacted Mojang support <L: support@minecrafthelp.> and
their response is even more frustrating:
Hey there,Thanks for reaching out! I'm sorry to hear that you're having trouble with the game.It looks like you are trying to link a Microsoft account that has already been used to link to another different PSN account. Please try to link a different Microsoft account that has not been linked to a PSN account previously.
Once completed, this should finish the linking process and allow you to login as normal.Best regards,BongoCat
Which is bogus as I have never tried to link my PSN account before, the most frustrating bit is that they have completely overlooked thefact that it states my PSN account is
linked to "OnscreenApple67" which like I have said, I have never had this account this is someone else's
    :)
     
    RockfordII, Dec 31, 2020
    #1
  2. dempup Win User

    PS4 Linking to Microsoft

    Hi there.

    Thank you for reaching out to the forum. I would recommend going to https://www.minecraftforum.net for information and questions regarding Minecraft.
  3. Belen T.C. Win User

    PS4 microsoft account link

    Hello Biggrigg48,



    We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.



    Thank you for understanding.

    Sincerely,



    Microsoft Community Moderator
  4. Belen T.C. Win User

    PS4 microsoft account link

    Hello Biggrigg48,

    Thank you for posting in Microsoft Community.

    We are sorry to hear that you have forgotten which Microsoft account is linked to your PlayStation and I know how you really want to recover it. To find out which account is linked, you can try the following steps:
    - On your PlayStation, go to Settings > Account Management > Link with Other Services.
    - Select Microsoft Account and sign in with your email and password.
    - If you don't remember your email or password, you can use the Forgot your email or password? link to recover them.
    - If you have multiple Microsoft accounts, you can check which one is linked by going to https://account.microsoft.com/devices and looking for your PlayStation under Your devices.

    To unlink the account without being logged in, you can try the following steps:
    - On a web browser, go to https://account.microsoft.com/devices and sign in with your Microsoft account.
    - Find your PlayStation under Your devices and select Manage.
    - Select Unlink this device and confirm.

    If none of these step's work, you can contact PlayStation Support for further assistance. They may be able to check your PlayStation account and find the Microsoft email linked to your account.

    I hope this helps you resolve the issue. If you have any other questions or concerns, please feel free to contact us again. We appreciate your patience and cooperation. Have a great day!



    Sincerely,



    Microsoft Community Moderator
  5. John236415 Win User

    Finding out what Playstation Network account a Microsoft account is linked to for Minecraft.

    Hi

    This is to unlink an account that has already been linked to a PS4. The issue i'm having is I can't link my Microsoft account in the first place to PS4 as it says my Microsoft account is already linked to a different PS4, however I can't seem to find anyway
    to find out which PS4 account it is linked to, so I can delete that link.
  6. XBF Steven R Win User

    Minecraft PS4 and Microsoft accounts not linking.

    Hey there Ecealdor,

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
    the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day!
Thema:

PS4 Link to Microsoft

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