PS4 controller pc cloud gaming

Keep in mind in order to use dual shock 4 controllers on Windows

you do need a third party program

Either ds4win or steam

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Bandito7325

Are you trying to cloud gaming using the Xbox PC app or the web browser?
If it's the first, can you try playing via Microsoft Edge (Xbox.com/play) to see if the same problem happens?

If not, please tell me:
Is this happening on Windows 10 or 11?
Are you using the controller wired or wirelessy?
And, what did you tried so far to fix this problem?
This is to avoid giving you the same troubleshooting steps

Sony does not issue PC drivers for their controllers. You’ll either have to use another controller, or install a third-party one. We cannot guarantee the safety of any third-party utilities

Hello Igwe U, I'm Vanessa, an independent advisor, and I'm here to guide you on your case.

I understand that you're frustrated that your PS4 controller no longer works for cloud gaming. I know it's annoying when something that used to work perfectly suddenly stops working.

Here are a few things you can try:

First, make sure your controller is connected properly. Make sure it's connected to your PC via a USB cable or Bluetooth. If you're using Bluetooth, make sure your controller is paired with your PC.
If your controller is connected properly, try updating the drivers. You can find the latest drivers for your PS4 controller on Sony's website.
If you've updated the drivers and your controller is still not working, try restarting your PC. Sometimes, a simple restart can fix minor problems.
If you've tried all of these solutions and your controller is still not working, you can try using a controller emulator. A controller emulator can help make your PS4 controller compatible with cloud gaming.

Here are some additional steps you can try:

Make sure your PC meets the minimum requirements for cloud gaming. You can find the minimum requirements on Microsoft's website.

**Disable any antivirus or firewall software that may be blocking the connection between your controller and your PC.

Try using a different browser. Some browsers may work better with cloud gaming than others.

I hope these solutions help you resolve the issue.

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Vanessa.

I am well, thank you for your assistance. Hope all is well with you.

I'm using the Xbox App to access game pass and cloud gaming. I'm able to use my PS4 controller on some of the games on game pass such as the Yakuza games.

Under supported devices on the Cloud Gaming page, it does list the PS4 controller as a supported device.

Appreciate the help.