Пропали две игры. (Two games are missing.)

beaver64pskov · May 12, 2019

На xbox one x были куплены две игры max payn 3 и devil may cry hd collection (обе по обратной совместимости ).

сейчас я не могу их найти на своей приставке.

[Translation]

On Xbox One X, two games, Max Payn 3 and Devil May Cry HD collection (both backwards compatible), were purchased.

Now I can't find them on my console.

:)

Alucario Ultra

If you have already buyed those games, they should be in the Store.

Go to the store and then try to re download them. If not, check if you have buy them with another account or go to your purchase history to check.

Play safe.

beaver64pskov

в истории покупок они есть но я не могу найти их в магазине на xbox

XBF Erick C

Hey there beaver,

Sorry to hear you are running into this problem, Have you already taken a look at your accounts

Order History to confirm the games were purchased under your account? Do you have any other accounts added on the console? Maybe the game was accidentally purchased on a different account.

If you do see the purchase on your account then go ahead and try to
Remove then Add your account back onto the Xbox One.

Give this a try and let us know if it has helped.

RomkaZzz

Привет, ты можешь их загрузить прямо из истории покупок. Попробуй также чкрез приложение Xbox на ПК, смарте или через сайт установить приобретенный ранее контент.

Так же посмотри раздел готовые у установке игры, может быть там.

freerunninglou9

check the store itself again find the game on the store if its purchesd it should give you the option to install again

Пропали две игры. (Two games are missing.)