Propaganda enganosa de Jogo (Misleading Game Advertising)

CarlosToledo3 · Mar 4, 2019

Comprei um jogo Lego Super Heroes da marvel pelo simples motivo de ser Multiplayer Local para 4 controles e assim poder jogar com esposa e filhos, minha decepção foi finalizar o download com todos ansiosos pra jogar em familia e descobrir que o maximo de
jogadores que podem jogar sao 2 assim como toda a série Lego.

Fiquei bem chateado com essa situação e pesquisei em diversas plataformas pra verificar a informação e em todas apresentam 4 jogadores.

Gostaria de saber se sou eu que estou fazendo algo errado e pedir orientação para resolver isso. Agradeço antecipadamente!!

Translation:

I bought a Lego Super Heroes game from marvel for the simple reason of being Local Multiplayer for 4 controls and so I can play with wife and children, my disappointment was to finish the download with everyone anxious to play with family and discover
that the maximum of players who can play are 2 as well as the entire Lego series.

I was very annoyed with this situation and I researched on several platforms to verify the information and in all they present 4 players.

I wonder if I am doing something wrong and asking for guidance in resolving this.
Thank you in advance!!

:)

Tormaz

Hello!

One useful thing to note is that many games have a list of features or capabilities in the store such as "Local Multiplayer (2 - 4)" "Local Co-Op (2)" "Online Multiplayer (2-8)" and so on.

XBF Leo G

Hello!

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be more
than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!

Italo Aguiar

Olá Carlos,

Por se tratar de uma informação incorreta na store, você pode contactar o suporte e solicitar o reembolso caso assim deseje.

Clique aqui para conversar diretamente com o suporte (Clique em Mostrar Opções de Contato).

XBF Javier R

Hello Carlos,

We understand that you have an inquiry in regards to the inability to play with 4 users on one Xbox One console for your game Lego Super Heroes.

There are two parts to the game, two different versions, which do have different local multiplayer capabilities.

For example, Lego Marvel Super Heroes:

Available on
Xbox One

Capabilities
Local multiplayer (2)

Local co-op

While Lego Marvel Super Heroes 2:

Available on
Xbox One

Capabilities
Local multiplayer (4)

Local co-op
Shared/Split screen
Xbox One X Enhanced

We hope this information helps and feel free to let us know what you think.

Best wishes!

{Parity}

You can only have two player on the game. For a refund you will have to fill out the form located at the following link.
https://support.xbox.com/en-US/forms/request-refund

Propaganda enganosa de Jogo (Misleading Game Advertising)