Proof ALL EDITIONS OF GEARS OF WAR 4 GET PREORDER DLC... now issue me with my code.

Discus and support Proof ALL EDITIONS OF GEARS OF WAR 4 GET PREORDER DLC... now issue me with my code. in XBoX Sales and Promo to solve the problem; Instead of you guys trying to make excuses it is clearly stated that all editions get preorder DLC. this is stated on your website and here is the... Discussion in 'XBoX Sales and Promo' started by A WILD DlGLETT, Oct 12, 2016.

  1. Proof ALL EDITIONS OF GEARS OF WAR 4 GET PREORDER DLC... now issue me with my code.


    Instead of you guys trying to make excuses it is clearly stated that all editions get preorder DLC.

    this is stated on your website and here is the proof... already screen shot it and date stamped it so no changing.

    Gears of War 4 Pre-Order Bonuses Detailed - Xbox Wire

    No where does it state "participating retailers only" So please issue me with my code as you are falsly advertising the product as I preordered and have proof of preorder and purchase as well as MS admitting this was an mess up there end and they will give
    me my DLC THAT ALL EDITIONS OF THE PREORDER BOTH RETAIL AND DIGITAL GET BROTHERS TO THE END AND VINTAGE DLC.

    Now please sort this as you do not have a leg to stand on as your marketing materials, tweets and own website state that all editions of preorder both digital and retail get it.

    Adam

    :)
     
    A WILD DlGLETT, Oct 12, 2016
    #1
  2. DJ PAPA24
    DJ PAPA24 Guest
    Gears of War 4 ultimate edition codes

    i didn't get codes for earlier gears game when i preorder gow 4 ultimate edition
     
    DJ PAPA24, Oct 12, 2016
    #2
  3. Never received 15000 points for preorder

    I ordered gears of war 4 ultimate edition preorder and never received my 15000 points
     
    THE MADCAP SYD, Oct 12, 2016
    #3
  4. Proof ALL EDITIONS OF GEARS OF WAR 4 GET PREORDER DLC... now issue me with my code.

    ALSO HAVE PROOF THAT MICROSOFT DID NOT SUPPLY SIMPLY GAMES WITH THE PREORDER CODES THEREFORE THE STANDARD ITS DOWN TO YOUR RETAILER DOES NOT COUNT AND MS ADMITTED THIS IN SUPPORT THREAD.

    SO IT IS INFACT A MICROSOFT ISSUE AS YOU ARE FALSLY ADVERTISING A PRODUCT THAT YOU NOW ARE TRYING TO STATE DOES NOT COME WITH THE GAME.

    THIS IS A VIOLATION OF TRADING STANDARDS AND I HAVE PROOF IN EMAIL OF SUPPORT FROM MS AND TRANSCRIPT AS WELL AS EMAIL FROM SIMPLY GAMES THAT MS DID NOT SUPPLY THEM WITH PREORDER DLC THEREFORE IT CANNOT BE AN ISSUE THEIR SIDE WHICH MS ADMITTED TO.
     
    A WILD DlGLETT, Oct 12, 2016
    #4
  5. A WILD DlGLETT, Oct 12, 2016
    #5
  6. Piff Paff P00f, Oct 13, 2016
    #6
  7. Miss Bijoux
    Miss Bijoux Guest
    Hey A WILD DlGLETT -

    As Mister Mascot advised in your
    other thread here, we are unfortunately unable to assist as the retailer you purchased your game from was not a participating retailer for the Brothers to the End pre-order bonus. We understand this is incredibly frustrating and disappointing however we
    are unable to generate codes for content we do not have access to.

    Additionally, please note that any additional threads you create on this issue will be removed as you have been answered several times. Please take a look at the posting guidelines and forum rules listed in my signature and read through them thoroughly.

    Again, we understand the frustration however this is ultimately a retailer issue and not something we are able to assist with. Sincere apologies however if you encounter any other support issue, feel free to create a new thread so we can help out.
     
    Miss Bijoux, Nov 3, 2018
    #7
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Proof ALL EDITIONS OF GEARS OF WAR 4 GET PREORDER DLC... now issue me with my code.