prompted to format external but nothing happens when i format from media to games and apps

Thanks for the help. I did that and it still showed the drive as a media storage, even after restarting the drive and the Xbox. So I tried erasing and formatting from my Mac as exFAT32, and I was able to get to "format for games and apps" but when I follow
the steps, nothing happens. It doesn't format. The drive still has the music note and says "External, 1.8TB free of 1.8TB, Pictures, Music and Video." Any other ideas?

Internal drive is formatted to be optimized for Games and Apps. When you attach an external drive, you're prompted with options of selecting whether to use the new drive for Games or for Media. If you select games, it will work same as internal drive and
will be optimized for games. For music and movies, you've to have an external drive formatted for media.

The reason, I suspect, is this that Xbox One is primarily a gaming console and thus it needs it's internal drive optimized for loading games faster. With 1TB console, you can install a lot of games on the drive, and that's the reason many select it, just
to have lot of games installed, and storing media on it not being the primary reason.

When you connect a compatible external storage drive, Xbox One will prompt you to format the drive and walk you through setting it up to store games and apps.

The basic requirements for storing games and apps on an external drive are:

Has capacity of 256 GB or more and

Uses USB 3.0.

Devices that don’t meet these requirements will be treated as media storage, such as for music or video. If you have a storage device that does meet these requirements for game and app storage, you can cancel the format to use it as a media device.

If your console doesn’t recognise your external drive, see Troubleshoot external storage detection on Xbox One.

If you cancel the format when you connect the storage device, you can still set it up as a storage device later. Here's how:

Scroll left from the Home screen to open the guide.

Select Settings.

Select All Settings.

Select System, and then select Storage.

Select your storage device, and then select Format for games & apps.

For more info:
support.xbox.com/.../manage-storage

When you connect a compatible external storage drive, Xbox One will prompt you to format the drive and walk you through setting it up to store games and apps.

The basic requirements for storing games and apps on an external drive are:

Has capacity of 256 GB or more, and

Uses USB 3.0.

Devices that don’t meet these requirements will be treated as media storage, such as for music or video. If you have a storage device that does meet these requirements for game and app storage, you can cancel the format to use it as a media device.

If your console doesn’t recognize your external drive, see:

support.xbox.com/.../console-doesnt-detect-external-storage

Hi Pascal,

Thanks for coming to the forums with your question. To have it as a media device, where it reads music and that. You would need to format it for that which is FAT32. Unfortunately, it will then not save games. It is also not advised to split the HD or create
dual partitions, on the same external HD. To best utilize both, you would need two external one formatted for media, the other formatted for games.

https://support.xbox.com/xbox-one/console/manage-storage#aa10f1153fc841d1bcfc21eb2497da49

Set up external storage

To use external storage with Xbox One games and apps, your hard drive must:

• Hold 128 GB or more
• Connect via USB 3.0

When you first connect, Xbox will prompt you to format your device. You can use it for Xbox games and apps, or for personal media such as pictures, music, and video. (Xbox will treat devices that don’t meet the above requirements as
media storage.)

If your Xbox doesn’t recognize your external drive, see Troubleshoot external storage detection on Xbox
One.

Note Xbox will recognize only two external drives at one time.

If you cancel formatting when you connect a storage device, you can set it up later:

1. Press the Xbox button
   to open the guide and select System > Settings >
   System > Storage.
2. Select your device, and then select Format for games & apps.

Thanks,

Brad