Promotions for 50,000 MS Rewards Credits when upgrading from Xbox 360 to Xbox One

I got an e-mail on 9/27 with the title "50,000 reason to upgrade" for the Xbox One upgrade sales promotion to reward Xbox Live Gold memberships with 50,000 Rewards Credits when upgrading from Xbox 360 to Xbox One, and also with free expedite shipping and
selected free game.

I ordered an Xbox One S bundle from MicrosoftStore.com around Thanksgiving time.

I remember reading from the FAQ indicating that the rewards credits should arrive around 15 days after the console is shipped. It's been over 15 days but nothing happened to my account. Is there anyway you can check?

Also, are Rewards credits the same as Rewards points? Does it mean I can use the credits redeem other gift cards, just like how I would typically use Rewards points to redeem gift cards?

Thanks for your help in advance.

:)

 

Missing points

When I upgraded from my xbox one to xbox one s I was supposed to receive 50,000 points. I only received 30,000 rewards points.

The promotion was in November 2016 for upgrading to xbox one s.

 

Purchased an Xbox one and did not receive my 50,000 rewards credits!

I purchased an Xbox one on 11-24-2016, after receiving an email stating I would receive 50,000 rewards credits for upgrading from an Xbox 360 to a new one. It has been 15 days and still no credits. Whats up?

 

For help with Rewards program offers, you'll want to post in the Xbox Rewards Questions forum.

Rewards credits are not like Microsoft Rewards points. The credits are deposited directly into your Xbox account as currency.

 

Thanks, that's mean for 50,000 rewards credits they will be directly deposited as USD $50 to my account? (I'm in the US)

 

Once they are deposited, yes.