Promotional code

Dungeon Dagger · Jun 11, 2016

I got a code for rainbow six Vegas 2 due to me preordering rainbow six siege but when I went to actually redeem the code the message was gone is there any way I could have that code resent to my acount.

:)

New Recrute · Jun 11, 2016

Promotional token for Elf email code is missing in email recieved.

$5 Promotional token for Elf email code is missing in email I received. Just says Promotional code in a white box where the promotional code probably should be. Its not a clickable either. Can't use code if I don't have it. So asking here about it.

Surreal Phantom · Jun 11, 2016

What to do with about 75 online content codes?

Do some promotional deals buy a game get two promotional codes with it for free.

DarthRaitu · Jun 12, 2016

Hey Dungeon Dagger

Sorry to hear you haven't received your codes, and you're right to post here as phone and chat support don't deal with promotional codes, so forum support are best placed to be able to help. You've posted this question in the correct category, so they should
be able to send you the code(s) again and either PM you or let you know through this thread that this has been sent.

Please also note that the Xbox Forum staff will not provide new codes for this, they will only retrieve previously issued codes.

The Xbox Forum staff work Monday to Friday, 9:00AM PST – 5:00PM PST. For this reason, please allow up to 3 working days to receive a response on your forum post.

Please do not bump your thread, or start a new thread. This will allow Xbox Forum staff to get to you quicker.

Mister Maka · Nov 3, 2018

Hey there! I've sent you a Forums Private Message. You can check those by clicking
HERE. =)

ngocphi

Did you buy the promotion or did you use a prepaid code?

If you used a prepaid code that would be why you must buy the promotion in the dashboard

Prepaid codes conditions are at the point of sale not redemption

Meaning any promotion is based on whatever you got with the card not dashboard promotions

ngocphi

well no you didn't read the promotional conditions

And yes its very specific

In order to use any promotions on any server including psn

You must buy the promotion via the screen and no using a prepaid code doesn't count

The use.prepaid code is the part of the buying screen and no it does not change nor does.it invalidate the

Terms and conditions of the promotion

Prepaid codes only count as a prior purchase and yes it invalidates your purchase of the promotion since you bought a different promotion. Aka the prepaid code

Smwutches

Asking for codes is not allowed on the forums. If you are missing codes as part of a promotion, then you would need to list the promotion you took part in.

Smwutches

No. That promotion is for new subscribers, so if you use the code first, you won't be eligible for the promotion price.

The 2 month codes are typically from the Discord Nitro promotion as well and will also only work for new subscribers.

eli and manny

but when i went on the promotion they gave me two options to enter a credit card or use a code and i selected use a code on the promotion

Promotional code