Promotion never redeemed

You guys were running a promotion like 2-3 months back where you had a

bunch of academy award winning movies on sale for $5 dollars and if you

bought one you qualified to recieve a $5 windows store giftcard in your

email. I bought several in different transactions and recieved two of

those emails saying I had a $5 giftcard waiting when you hit the link. I

was never able to redeem either (I tried week after week) and now the link doesn't even work even

though I have until may 31st to redeem it. I contacted microsoft support and they sent me here.

:)

 

Gears of War 2 Redeem Code doesn't work!

I got my gears promotion codes but the Gears of War 2 code doesn't work. It calms to be redeemed when I never redeemed it. It's not even in my game apps

 

I forgot to redeem my Halo 3 ODST code before it dissapeared (Halo MCC)

Back in the day when the promotion ran I had played Halo MCC on my account before the given expiration date, but never redeemed my code. Is there anyway to get that code back?

 

Hey there Master Skarn.

Sorry to hear you're having troubles redeeming promotional codes! So that we can best help out, can you get us a screenshot of the e-mail with any personal information edited out?

 

how would you like me to send it to you?

 

Right here on the forums would be helpful. When you reply, you'll see an option to attach a picture. Just make sure to leave out any personal details.

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

I had to screenshot the top and bottom of each email b/c I couldn't fit it into one screenshot

 

Thanks for the details,

So for this specific promotion and issue you're having, it's going to be best to post it on the Microsoft Answers forums

HERE. The team that's working with this promotion specifically will be able to help out further.

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.